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  1. #1
    Technician swcopiadoras's Avatar
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    Angry machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC990

    I don't know what else to do. I tried to change the drivers (PS, PCL6) , plugged the machine directed in PC by network cable and usb cable but after print about 50 pages duplex , the machine stop working and needs to reboot or the SC 990 appears . Anyone could help me?

  2. #2
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

    Update the firmware (controller, engine, printer). Could also be corrupt print data. Saw it on an MP C300 a few weeks ago. When connected to my laptop al worked fine. When connected to customers' network : SC990.

  3. #3
    Senior Tech 100+ Posts
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    Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

    might want to check hdd also

  4. #4
    Service Manager 1,000+ Posts
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    Re: machine rebooting when print a document about 500 pages(RICOH SP 5210 SF) - SC990

    ...What is the file type being printed?...Is is a PDF?

    I have seen badly compiled and non-flattened PDF files that have caused a corrupted data stream or a memory buffer overflow error!

    Check your document being printed, max out the RAM on the MFP, Good Luck!



  5. #5
    Service Manager 5,000+ Posts
    machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC990


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    Lightbulb Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    http://www.justmanuals.com


    Paul@justmanuals.com

  6. #6
    Field Supervisor 500+ Posts tinnyjay's Avatar
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    Re: machine rebooting when print a document about 500 pages (RICOH SP 5210 SF) - SC99

    Quote Originally Posted by swcopiadoras View Post
    I don't know what else to do. I tried to change the drivers (PS, PCL6) , plugged the machine directed in PC by network cable and usb cable but after print about 50 pages duplex , the machine stop working and needs to reboot or the SC 990 appears . Anyone could help me?
    Uppgrade firmware.
    "Who loves the roses,must also bear thumbs"

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