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  1. #11
    Technician
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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by ewizzy View Post
    I had a similar problem on a MPC 4503. Paper was curling and jamming all the time, I spoke to Ricoh technical and they said its to do with the "Green" fuser technology. However. I have updated the firmware in a number of these machines with Firmware dating from around July this year, and it has pretty much stopped any curling issues.

    Depending on when you updated the firmware, I would emphasise the need to make sure ALL firmware is updated to the latest firmware possible, see if this helps.


    Alex
    Thanks Alex , I think we have and its gone all quiet on the western front :-)

  2. #12
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: MPC4503 and 5503 paper curling

    Hi

    You can also enable curl correction on these models:

    1113 [Curl Correction]
    001
    Execute Pattern *ENG
    [0 to 2 / 0 / 1/step]
    0: OFF
    1: ON(No Decurl)
    2: ON
    Enable/disable curl correction.
    Press the GREEN button!!

  3. #13
    Dirty toner monkey 50+ Posts
    MPC4503 and 5503 paper curling


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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by Big Durbs View Post
    Thanks Alex , I think we have and its gone all quiet on the western front :-)

    Great news!

  4. #14
    Dirty toner monkey 50+ Posts
    MPC4503 and 5503 paper curling


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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by Polarbear View Post
    Hi

    You can also enable curl correction on these models:

    1113 [Curl Correction]
    001
    Execute Pattern *ENG
    [0 to 2 / 0 / 1/step]
    0: OFF
    1: ON(No Decurl)
    2: ON
    Enable/disable curl correction.
    i noticed no improvement using this code. If anything, it made the jamming worse, and didn't noticeably correct any curl.

    Firmware re was the fix for my machines.

  5. #15
    Senior Tech 100+ Posts
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    Re: MPC4503 and 5503 paper curling

    Thank you all for the answers.
    I will check if the firmware is updated.
    By the way, can you give me the version of firmware that fix the problem?

  6. #16
    Dirty toner monkey 50+ Posts
    MPC4503 and 5503 paper curling


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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by tonnerboy View Post
    Thank you all for the answers.
    I will check if the firmware is updated.
    By the way, can you give me the version of firmware that fix the problem?
    just install the latest firmware available on the Ricoh tech site

  7. #17
    Senior Tech 100+ Posts
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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by ewizzy View Post
    just install the latest firmware available on the Ricoh tech site
    Ok. But i need to know if you are tolking about the engine or the system/copy?

  8. #18
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by ewizzy View Post
    I would emphasise the need to make sure ALL firmware is updated to the latest firmware possible, see if this helps.
    Quote Originally Posted by tonnerboy View Post
    Ok. But i need to know if you are tolking about the engine or the system/copy?
    ALL firmware means ALL firmware... engine, system/copy AND EVERYTHING ELSE
    There are 10 types of people in this world, those who understand binary maths and those who don't

  9. #19
    Trusted Tech 50+ Posts
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    Re: MPC4503 and 5503 paper curling

    We have one with an internal finisher causing jams finally put a bridge unit in and ext finisher now ok no jams but cant leave finisher there for free!!
    Quote Originally Posted by Big Durbs View Post
    we are seeing the same problem , and also on the new black and white 03 range as well , we have tried all sorts of fix's , "tweaking" the input guide on the finisher sometimes helps but not always .

  10. #20
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by tonnerboy View Post
    Good morning everyone.
    I have been having the same problems. And now that winter is here, major problems will arise. I have hundreds of equipment Metis series.
    The suggestion to activate the SP 5805 applies only in the case of equipment that have the "Anti-Condensation Heater". If you do not have this option enable this SP is useless.
    The equipment installed in the south of Europe "Anti-Condensation Heater" is optional.
    I agree that this is one of the solutions to the problem, however a change in the output paper tray decreasing the drop of the paper will be less expensive
    Lol...Spring here...heading into Summer(Southern Hemisphere) in Northern Australia and ambient humidity often makes me her bitch..!!!
    I've found that if the machine has a bridge unit and the decurlers are not fitted at run up you'll have issues.....they only lessen the issue though.

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