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  1. #21
    Senior Tech 100+ Posts
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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by Debs1964 View Post
    ALL firmware means ALL firmware... engine, system/copy AND EVERYTHING ELSE

    Ok my friend ... I know what ALL means ...
    If I'm asking is because there is a strong reason for this.
    I have hundreds of machines installed yet have a customized system/copy firmware...
    This is the reason... Thats way I insist on asking what the firmware fixes the problem.
    But ... thanks anyway ...


  2. #22
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: MPC4503 and 5503 paper curling

    Hi there!
    I know it take´s lot of time, but it´s very, very important to update all the fw. On the german RICOH-side there are warnings at the fw-datas, saying that this part of the fw only working with the newest part of this fw (system/copy for example) otherwise you´re in deep trouble. Fastest way is to install the package-fw (newest version is F). This is possible when the sys/copy-fw is K or higher! Hope this helps.
    Greetings...


  3. #23
    Senior Tech 100+ Posts
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    Re: MPC4503 and 5503 paper curling

    Hi there!

    Seems like the solution is in the rollers of the exit unit.
    Latest news, change the exit rollers for the new exit unit rollers of the New device Corona to prevent the curling issue.
    I Already have 1 device in a test environment and at the first look seems to work...


  4. #24
    Technician
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    Re: MPC4503 and 5503 paper curling

    Quote Originally Posted by tonnerboy View Post
    Hi there!

    Seems like the solution is in the rollers of the exit unit.
    Latest news, change the exit rollers for the new exit unit rollers of the New device Corona to prevent the curling issue.
    I Already have 1 device in a test environment and at the first look seems to work...
    which rollers? there are a couple different rollers in the exit unit. I've had the same issue, but if we disconnect the finisher the curling goes away. Also we put a brand new finisher on and it would work fine.


  5. #25
    Field Service Engineer 1,000+ Posts
    MPC4503 and 5503 paper curling

    copier tech's Avatar
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    Re: MPC4503 and 5503 paper curling

    Upgrade customer to an '04' series they have an anti curling bar built into the fuser!

    This just shows that Ricoh were aware the '03' had this issue & addressed it!

    Or a simple instant fix is simply using thicker paper, yes the customer will complain that 90/100gsm paper is more expensive but a good engineer will be able to explain the advantages.


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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