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  1. #1
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    Aficio 1015 - snowy background

    Anyone can help?

    Ricoh aficio 1015/1018 - appearing snowy background on the copies.
    Developer changed,drum changed.There is still appearing toner(as a snow) on surface of drum and goes to lower corona ang makes dirty background on back side of paper.

    Toner not overtoned, i got of toner bottle and did black copies till
    developer is out of toner.

    Toner is not original, but i dont thing the toner is problem.

    Tell the most of informations.

  2. #2
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Check that RTB 1g is applied and try enabling SP2996.
    And you should really be using genuine OEM toner.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

  3. #3
    Master Of The Obvious 10,000+ Posts
    Aficio 1015 - snowy background

    blackcat4866's Avatar
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    That was my first impression too. Is it OEM toner? Aftermarket toner is the simplest explanation.

    =^..^=

  4. #4
    Service Manager 1,000+ Posts
    Aficio 1015 - snowy background

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    Ran into this same problem with a 2018.
    Check 2018 line on backside prints.
    I had a customer printing fabric checks which contaminated the DV.
    New Drum, blade, charge roller and transfer roller.
    Guess what? All OEM.
    Took me 2 DV changes and finding a jammed check in the trash to find the problem.

    I told the customer to stop running checks and either wait for the fabric to work itself out or pay for a fresh DV change.
    The problem went away.
    It took about 10K, but it solved itself.

  5. #5
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    OEM Toner only!!!! Generic sucks in Ricoh... or learn the hard way!
    Izzy

  6. #6
    Field Supervisor 2,500+ Posts
    Aficio 1015 - snowy background

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    I gotta go with DaZ on this one. The toner on the back surely means its coming from the transfer roller and less than half the time its a defective tranfer roller and more often its an overtoned condition. And on this model itis difficult to determine an overtoned condition but this is one of the signs.
    Removed the toner bottle and run partial (cover the lead edge of the glass) sky shots and run 10 at a time until the spots disappear. Then run the autotone adjustment.
    Set 2996 to clean the transfer roller and perhaps move up the adjustment on 2301-4 to increase the cleaning current.
    NMfaxman has a good point too. Check their media, crap in the developer can coat the charge roll and give you a fit.
    DaZ what is "RTB 1g"?

    You never realize how cheap a professional is until after you let an amateur do it.
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  7. #7
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    RTB1g
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

  8. #8
    Field Supervisor 2,500+ Posts
    Aficio 1015 - snowy background

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    Good info. thanks

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  9. #9
    Service Manager 250+ Posts bonnie750's Avatar
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    Got to be non oem toner. we've had the same s*** with these machines since we stopped supplying Ricoh toner

  10. #10
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    Quote Originally Posted by Jomama46 View Post
    I gotta go with DaZ on this one. The toner on the back surely means its coming from the transfer roller and less than half the time its a defective tranfer roller and more often its an overtoned condition. And on this model itis difficult to determine an overtoned condition but this is one of the signs.
    Removed the toner bottle and run partial (cover the lead edge of the glass) sky shots and run 10 at a time until the spots disappear. Then run the autotone adjustment.
    Set 2996 to clean the transfer roller and perhaps move up the adjustment on 2301-4 to increase the cleaning current.
    NMfaxman has a good point too. Check their media, crap in the developer can coat the charge roll and give you a fit.
    DaZ what is "RTB 1g"?

    What is rtb 1g?


    I put off toner bottle , did black copies untill the toner was in developer.

    But problem survived. Toner still jumped from developer roller on drum surface.Or else less but was it visible.


    I did:

    changed drum, changed developer, checked every HV contacts, drum ground, hoovered old ever toner and installed new original toner.
    turned of ID sensor control and made developer to be undertoned,

    problem survived. Any idea?

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