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  1. #11
    Technician Copier Doc's Avatar
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    Re: Higher Level Service Mode

    Thanks for your pm Totoro, I am aware of the method you explained & have tried that but to no avail.
    Thanks again for your input though.

  2. #12
    Field Supervisor 500+ Posts
    Higher Level Service Mode

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    Re: Higher Level Service Mode

    Check PM
    Totoro

  3. #13
    Technician Copier Doc's Avatar
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    Re: Higher Level Service Mode

    Quote Originally Posted by totoro View Post
    Check PM
    Thanks for that last PM Toroto, I knew there would be a 'back door/secret' SP mode.
    I didnt think the printers would be any different to the MFP's.

    Thanks again.

  4. #14
    Field Supervisor 500+ Posts
    Higher Level Service Mode

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    Re: Higher Level Service Mode

    Glad I could help.
    Totoro

  5. #15
    Senior Tech 100+ Posts Richariri's Avatar
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    Re: Higher Level Service Mode

    Ok I don't know if I need glasses or my manual is playing tricks on me. I need to grab a Logging Data for a claim on a 320DN and I cannot remember for the life of me how to enter normal SP mode.. Is it press and hold the up and down arrow then press esc?

    Senior techs out on an install at the moment so can't ask him and I haven't worked on a desktop for well over a year. (apart from MP 171 etc.)

    please help a brother out.

  6. #16
    Senior Tech 2,500+ Posts
    Higher Level Service Mode

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    Re: Higher Level Service Mode

    I think you hold the up/down arrows for a slow 6 count and then press ok.
    NEVER ASSUME ANYTHING

  7. #17
    Technician teconcopier's Avatar
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    Re: Higher Level Service Mode

    Quote Originally Posted by Copier Doc View Post
    Thanks for your pm Totoro, I am aware of the method you explained & have tried that but to no avail.
    Thanks again for your input though.


    GIve me cannon special service code please

  8. #18
    Senior Tech 2,500+ Posts
    Higher Level Service Mode

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    Re: Higher Level Service Mode

    Quote Originally Posted by teconcopier View Post
    GIve me cannon special service code please
    This is the Ricoh forum.
    NEVER ASSUME ANYTHING

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