Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16
  1. #11
    Service Manager 1,000+ Posts
    Cleaning web out MP 6001''Serive Mode off in WIM

    teebee1234's Avatar
    Join Date
    Jul 2008
    Location
    Atlanta, GA
    Posts
    1,671
    Rep Power
    58

    Re: Cleaning web out MP 6001''Serive Mode off in WIM

    I'm not sure what you can do in this situation and I understand what you're saying about the screen being blocked by the error message. You might try going into factory mode of the sp. Check your message box.

  2. #12
    Senior Tech 250+ Posts fbkhan3's Avatar
    Join Date
    May 2012
    Posts
    415
    Rep Power
    30

    Re: Cleaning web out MP 6001''Service Mode Lock off in WIM

    I managed to grab another machine MP 8001 and tried to create the same situation with fusing error and ''Service Mode Lock enabled'' after playing around for hours the conclusion is that ''SERVICE MODE LOCK ''can not be enabled or disabled when you have error condition on Machine neither through( WIM). So i'm out of ideas here and not sure if new NVRAM will be a help??

  3. #13
    AutoMajical Resolutionist 2,500+ Posts
    Cleaning web out MP 6001''Serive Mode off in WIM

    Tonerbomb's Avatar
    Join Date
    Feb 2005
    Location
    Bugaha
    Posts
    2,589
    Rep Power
    90

    Re: Cleaning web out MP 6001''Service Mode Lock off in WIM

    Quote Originally Posted by fbkhan3 View Post
    I managed to grab another machine MP 8001 and tried to create the same situation with fusing error and ''Service Mode Lock enabled'' after playing around for hours the conclusion is that ''SERVICE MODE LOCK ''can not be enabled or disabled when you have error condition on Machine neither through( WIM). So i'm out of ideas here and not sure if new NVRAM will be a help??

    Here's what will happen with the new NVRAM. you will get around the service mode lock, you will be able to resolve the sc code issue, you will need to enter data from the "birth certificate" or the non default data report ( that you can not currently print) and you will loose your copy count(meter reading will now be 0 ). then when you install the original NVRAM the current sc code will reappear and the service mode lock will be on again.....
    Mystic Crystal Revelations

  4. #14
    Retired 10,000+ Posts
    Cleaning web out MP 6001''Serive Mode off in WIM

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,132
    Rep Power
    989

    Re: Cleaning web out MP 6001''Serive Mode off in WIM

    Quote Originally Posted by teebee1234 View Post
    First, try turning off Admin Mgt. through the WIM and see if that disables Service Lock. If not try this, remove the web unit completely and reboot. If it still says web out, reboot again with door open.
    I just tried this on an Aficio MP C2551. I turned on "Machine Management" in Administrator Authentication Management. I then logged to the User Tools as admin and turned Service Mode Lock ON. I was unable to get into SP mode. I then turned off "Machine Management" in Administrator Authentication Management. I was then able to get into SP mode. Finally, just to check, I turned back on "Machine Management" in Administrator Authentication Management. Service mode lock was still ON so I turned it off.

  5. #15
    Service Manager 1,000+ Posts
    Cleaning web out MP 6001''Serive Mode off in WIM

    teebee1234's Avatar
    Join Date
    Jul 2008
    Location
    Atlanta, GA
    Posts
    1,671
    Rep Power
    58

    Re: Cleaning web out MP 6001''Serive Mode off in WIM

    Quote Originally Posted by slimslob View Post
    I just tried this on an Aficio MP C2551. I turned on "Machine Management" in Administrator Authentication Management. I then logged to the User Tools as admin and turned Service Mode Lock ON. I was unable to get into SP mode. I then turned off "Machine Management" in Administrator Authentication Management. I was then able to get into SP mode. Finally, just to check, I turned back on "Machine Management" in Administrator Authentication Management. Service mode lock was still ON so I turned it off.
    X2, except in my case I enabled all features in Administration Authentication. Using the WIM, if I only disabled Machine Management but not the others I could NOT enter SP mode. When I disabled all of the groups (User,Machine,Network and File) I could then enter SP mode.

  6. #16
    Senior Tech 250+ Posts fbkhan3's Avatar
    Join Date
    May 2012
    Posts
    415
    Rep Power
    30

    Thumbs up Re: Cleaning web out MP 6001''Service Mode off in WIM....FIXED

    Just an update on the Issue.

    Finally log in as ''supervisor'' and reset the credentials back to default using WIM.
    .
    Log in as ''Admin '' in Administrator authentication Management and turned off ''Machine Management '' .

    SP Mode Log in.

    1902 web reset.

    and bingo.



    Thanks a ton kind souls for input and all your help i was help to fix this monster.


    Regard's.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here