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  1. #11
    WWMAINT
    Guest
    Can you print to the copier.

  2. #12
    Technician
    Join Date
    Apr 2008
    Location
    Topeka, Kansas
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    33
    yes I can print and ping just fine. this copier worked fine with scanning then a week later it stopped scanning and says can't find smtp site. ip address is locked down so it didn't swim off. But yes printing is no problem.

  3. #13
    Field Supervisor 2,500+ Posts
    af2045 won't find smtp address

    Jomama46's Avatar
    Join Date
    Apr 2008
    Location
    Fairfax, VA
    Posts
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    check DNS settings and/or change SMTP name to IP address.

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  4. #14
    Field Supervisor 500+ Posts Fearless V K's Avatar
    Join Date
    May 2007
    Location
    Redding, California
    Posts
    621
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    41
    Some ISP's have recently been requiring you to validate email addresses with them in order for them to be allowed to work through their servers. Make sure this is not the case. I have seen this kill the email function even though it appears nothing has changed with the machine settings, the server just rejects communications from any address not registered with them. Also make sure you enter the IP address of the SMTP server and not the domain name.

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