It seems that when you print a web page using Intenet Explorer 10/11, the machine can generate SC899. This affects the following machines :
MP 2851-3351
MP 2352-2852-3352
MP 4001-5001
MP 6002-7502-9002
MP C2051-C2551
MP C300-C400
MP C3001-C3501
MP C3003-C3503
MP C4501-C5501
MP C4503-C5503-C6003
MP C6000-C7500
MP C6501-C7501
SP 4210
SP 4310
Ricoh has supplied temporary PCL-firmware for this which can be downloaded by dealers. Definitive firmware will be released in a few months.
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