Good morning fellow Techs. I have a Ricoh 3035 and a customer that just finally updated there computers from win XP to win 7. I have attached the config page by looking at the config page do I have to update the firmware to get it to work on win 7. I am more of a Xerox and Toshiba tech but do like working on Ricohs I just never updated a firmware on one before. And also if it does need an update of firmware would you be able to supply that to me through dropbox. And yes I can pay if I have to. I just keep getting an error message after setup. Thanks
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