I know that the TRTM site has been mentioned a few times here on CTN.
If you're not aware, it was an internal site, open only to Ricoh employees, that contained a lot of good product information that was otherwise nearly impossible to find. No software, but tons of PowerPoints. (TRTM stood for Technical Resource Training Materials.)
i found out today that the site is now officially gone, so there is no point in trying to access it.
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