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Thread: Ricoh MP C2003

  1. #11
    Service Manager 2,500+ Posts
    Ricoh MP C2003

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    Re: Ricoh MP C2003

    Quote Originally Posted by PA3040 View Post
    Thanks for the advice
    This is happening for multiple PC and multiply Machines
    Huh
    So now you're saying that all (or most) of the PC's on the network are having this issue when printing to the C2003 as well as several other printers/MFD's on the network?

    Sure sounds like it must be some sort of network issue to me.

    What about a laptop connected directly to any of these machines?
    I'm betting there wouldn't be a problem.

  2. #12
    Service Manager 1,000+ Posts
    Ricoh MP C2003

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    Re: Ricoh MP C2003

    Quote Originally Posted by sandmanmac View Post
    Huh
    So now you're saying that all (or most) of the PC's on the network are having this issue when printing to the C2003 as well as several other printers/MFD's on the network?

    Sure sounds like it must be some sort of network issue to me.

    What about a laptop connected directly to any of these machines?
    I'm betting there wouldn't be a problem.
    X2, Never automatically assume it's the mfp when encountering weird print issues, they may very well have upgraded all of their pc's with a new version of software - be it Adobe or something else. The first and easiest step should always be to try and duplicate the problem with your laptop connected directly to it (using their documents if possible). If it works fine with your laptop then the ball is in their court and you can discuss network support fees if they don't want to resolve it themselves.

  3. #13
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    Ricoh MP C2003

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    Re: Ricoh MP C2003

    Quote Originally Posted by sandmanmac View Post
    Huh
    So now you're saying that all (or most) of the PC's on the network are having this issue when printing to the C2003 as well as several other printers/MFD's on the network?

    Sure sounds like it must be some sort of network issue to me.

    What about a laptop connected directly to any of these machines?
    I'm betting there wouldn't be a problem.
    Quote Originally Posted by teebee1234 View Post
    X2, Never automatically assume it's the mfp when encountering weird print issues. The first and easiest step should always be to try and duplicate the problem with your laptop connected directly to it (using their documents if possible). If it works fine with your laptop then the ball is in their court and you can discuss network support fees if they don't want to resolve it themselves.
    That makes three of us.

  4. #14
    Senior Tech 100+ Posts PA3040's Avatar
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    Re: Ricoh MP C2003

    Quote Originally Posted by sandmanmac View Post
    Huh
    So now you're saying that all (or most) of the PC's on the network are having this issue when printing to the C2003 as well as several other printers/MFD's on the network?

    Sure sounds like it must be some sort of network issue to me.

    What about a laptop connected directly to any of these machines?
    I'm betting there wouldn't be a problem.
    Hi
    Actually we checked this issue with several customers and our laptop also same result,

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