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Thread: mp c4501

  1. #1
    Senior Tech 250+ Posts CrapAimer's Avatar
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    mp c4501

    Hi all looking for some help before I order a board

    Have a machine which has come up Black Toner almost empty, machine working ok tried replacing cartridge but just the same, Toner being supplied ok just saying replace toner cart, sure I have seen this before

    Any help appreciated

    George

  2. #2
    Field Supervisor 500+ Posts Max's Avatar
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    Re: mp c4501

    I would reset the copier back to factory default 1st before you order any boards

  3. #3
    Bypass Tray Expert 50+ Posts halbrandenburg's Avatar
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    Re: mp c4501

    Quote Originally Posted by Max View Post
    I would reset the copier back to factory default 1st before you order any boards
    After making sure you have all of the network settings at hand, and the address book backed up (if applicable).

  4. #4
    Hair Straightener Tech 500+ Posts rsyarcia's Avatar
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    Re: mp c4501

    clean the toner pump including the tube. if still the same change first the toner pump.
    Nobody is perfect..

  5. #5
    Retired 10,000+ Posts
    mp c4501

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    Re: mp c4501

    Try running about 100 test prints using the "Checker Flag" test pattern. If the image density decreases during the test run, you most likely have a partially clogged toner supply system. If image density increases, you have a bad development unit, TD sensor bad.

  6. #6
    Senior Tech 2,500+ Posts
    mp c4501

    mikadonovan's Avatar
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    Re: mp c4501

    Quote Originally Posted by Max View Post
    I would reset the copier back to factory default 1st before you order any boards
    Performing a RAM clear is not the way to troubleshoot an "Add Toner" condition.
    NEVER ASSUME ANYTHING

  7. #7
    Service Manager 1,000+ Posts
    mp c4501

    nmfaxman's Avatar
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    Re: mp c4501

    These machine will display an almost empty when it gets low.
    Don't replace it until it says to replace it.
    This gives the customer time to order one before it dies.

    If it bothers you change sp code 3045 to a 0.

    Never reset a machine to factory, there is no reason for it.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

  8. #8
    Field Supervisor 500+ Posts Max's Avatar
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    Re: mp c4501

    My bad, I assumed you have done the all the basic stuff1 st, ie pumps,pipes new dev and so on.

  9. #9
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: mp c4501

    You can perform an engine reset but not without doing a NV-Ram backup before^^

    Back then we had several MPC6000 with bad toner end/replace toner messages after installing new OEM toner. No chance to get rid of the message unless you try another, new toner or actally did an engine reset and restore the NV-Ram backup you hopefully didn't forgot. Not shure why the error didn't re-occure after data restore but the result is what count's.

    False near-end conditions doesn't justify these actions. Just ignore them until the machine detects toner end - in this case the bottle should be empty of course.

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