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  1. #11
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Mp c4500 copy quality problem

    transfer roller from SPC811 fuser kit has the same diameter iirc

  2. #12
    Field Supervisor 500+ Posts
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    Re: Mp c4500 copy quality problem

    Tech installed new transfer roller said still having same problem. I am going out to site and try stopping unit and look at transfer assy. copier has 441,000 on copies and 338,000 on prints. Has new drums and developer powder for all colors using oem toner. Will try changing transfer voltage see if it make a difference. Color calibration works fine no error codes. Will pull out laser assy to make sure noting on lens. I have also tried fresh paper last time i was there no difference.

  3. #13
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Mp c4500 copy quality problem

    Make shure to take some other paper brand from your shop with you for testing.

  4. #14
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    Re: Mp c4500 copy quality problem

    Stop transfer assy so image is still on it. if you look at sample black was fine
    yellow square was ok but across was to be blue but on transfer assy was magenta looking
    then next square down magenta was fine but green was blue looking

    then next two squares were fine which were magenta and cyan

    i did background color copies and this is what they look like.church sample5.pdf

    Thinking that may be developer unit clutch maybe slipping will try next.

  5. #15
    Service Manager 1,000+ Posts
    Mp c4500 copy quality problem

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    Re: Mp c4500 copy quality problem

    Are you using genuine Ricoh toner? and the correct toner for that model?
    At least 50% of IT is a solution looking for a problem.

  6. #16
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    Re: Mp c4500 copy quality problem

    yes using oem toner buying through ebay

  7. #17
    Service Manager 1,000+ Posts
    Mp c4500 copy quality problem

    Lagonda's Avatar
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    Re: Mp c4500 copy quality problem

    Quote Originally Posted by COPIERMAN View Post
    yes using oem toner buying through ebay
    That sounds a bit risky, are you sure its the real McCoy and not a refilled cartridge?
    At least 50% of IT is a solution looking for a problem.

  8. #18
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: Mp c4500 copy quality problem

    Quote Originally Posted by COPIERMAN View Post
    Has new drums and developer powder for all colors using oem toner.
    Dev powder?
    So just restarted the original devs?
    What's the count on all the devs?
    Have they been changed lately?
    Only good for around 500k.

  9. #19
    Retired 10,000+ Posts
    Mp c4500 copy quality problem

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    Re: Mp c4500 copy quality problem

    Quote Originally Posted by COPIERMAN View Post
    yes using oem toner buying through ebay
    Do the bottles or the boxes they come in say OEM toner for (Make and model) or do they say "Genuine Ricoh"? If they are from EBAY and do not say Genuine Ricoh, they are third party after market products. OEM is not required to mean that it is mad by the OEM of the equipment that you are putting it in, only that they do manufacture some type of equipment, possible the equipment used to produce the toner.

  10. #20
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: Mp c4500 copy quality problem

    I had a similar problem to this earlier this year. One of the strong, oval, springs that puts pressure on the transfer/separation roller (inside the trans/sep unit) was out of position, I can only assume that when the unit was rebuilt by a previous tech, the spring didn't sit in the correct position at one end, but was still providing pressure, but over time it slipped and no longer gave pressure at one end
    There are 10 types of people in this world, those who understand binary maths and those who don't

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