Hi there!
Received a (strange!) RTB from Ricoh-Germany for all Metis-devices: at installation FIRST make the ACC, then (if necessary) update the engine-fw / changing drum a/o developer (type of colour not important) First make the ACC, then (if necessary) update the engine-fw / at updating the engine-fw wait a minimum of 3 seconds before hitting the engine-fw-button(!) / never open or close the frontcover when updating the engine-fw.
Thatīs what they write, but no explanation why or whatīs happening if you do it "wrong". Is there a similar RTB from US or UK with an explanation ?
We had (until now) no problems when updating the Metis-fw.
Greetings...
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