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  1. #21
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Ricoh C4500 scanning to Windows 2012 via SMB

    Quote Originally Posted by HughOD View Post
    I'm on site at the client's office today and have done some testing and it still is not working.

    I can ping the machine's IP address no problem (10.10.10.5).
    I have that machine as primary DNS server (10.10.10.5).
    I tried having username be "MyAdminName" and "DOMAIN\MyAdminName".
    I've made sure the Password is correct.
    I went to a computer that was NOT on the domain and put in the same path \\ServerName\Shares\EmployeeName\Scans and prompted me for a username and password. I supplied it and was able to read / write to that directory.
    The last page of the Print List shows the following: #[smb client(256)] 15/01/14 09:27:12 SMBC: failed to write file (08212:0x2020001) ERR:
    Is the above IP and DNS just a typo?
    Your machine(MFD) fixed IP address cannot point to the same DNS address, they must be different.
    Example :
    MFD IP: 10.10.10.5
    DNS IP :10.10.10.1
    What if we could count the stars... , what number would you stop at...?"
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  2. #22
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    Thumbs up Re: Ricoh C4500 scanning to Windows 2012 via SMB

    Quote Originally Posted by anothertech View Post
    Are you sure that you got the Network Support Special/Custom Firmware B2215605L_LRC0451 Dated 12/5/2012

    Not to be confused with Network Support Normal Firmware B2215605L Dated 7/16/2010

    Both show as ver. 5.20
    slimslob originally said to use Custom Firmware B222_NCS_v5.20_LRC0355. That did not work.
    Tech just installed Custom Firmware B2215605L_LRC0451 which worked!

    Thanks all!!!

  3. #23
    Trusted Tech 50+ Posts
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    Re: Ricoh C4500 scanning to Windows 2012 via SMB

    I can't get firmware B2215605L_LRC0451 on My RICOH, and I'm not from USA, so I can't get it from TSRC.
    Can somebody please, who have access to this firmware, attach it here.
    Thank you.

  4. #24
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Ricoh C4500 scanning to Windows 2012 via SMB

    Quote Originally Posted by solorajder View Post
    I can't get firmware B2215605L_LRC0451 on My RICOH, and I'm not from USA, so I can't get it from TSRC.
    Can somebody please, who have access to this firmware, attach it here.
    Thank you.
    As it is a custom firmware, it is not available for direct download from My Ricoh. You need to talk to a product specialist.

  5. #25
    Field Supervisor 500+ Posts
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    Re: Ricoh C4500 scanning to Windows 2012 via SMB

    I am impressed of the high knowledge in this threat.
    I whish i had this knowledge too, so understanding you guys and solve such problems.
    There are schools here in my town for adults for IT, but it is a three year intensive course.
    Perhaps anyone of you have a better proposition?
    What i am in need of is the scanning matter: how does it work? Difference scan to mail of map...
    Ricoh has such a course, but only in theory...

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