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Likes: Every now and then the customer will get a smudge (smear) on the page. I cant get it to do it for me, the showed me examples. So, I replaced the Black pcu, still does it sometimes. Does anyone have any ideas, almost looks like a charge issue.
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Savin C3502 smudge?
Every now and then the customer will get a smudge (smear) on the page. I cant get it to do it for me, the showed me examples. So, I replaced the Black pcu, still does it sometimes. Does anyone have any ideas, almost looks like a charge issue.
Could you provide an example of the smudge, a picture says more than 1000 word (or something)Originally Posted by Bocfus
Check the state of the fuser sleeve.
I've had fusing sleeves give random marks on copies even when they look to be in good condition. It's the sleeve that gives most image quality problems on these machines
There are 10 types of people in this world, those who understand binary maths and those who don't
I've had fusing sleeve, drum and dev unit all cause smudges.
The fusing sleeve bends, scratches or scuffs.
The drum cleaning roller gets dirty.
The dev unit gets covered in toner (worn seal?) and regularly needs cleaning, sometimes the toner drops back onto the drum.
Make sure ALL firmware is up to date,here are 3 common solutions to intermittent CQ issues...COLD OFFSET IMAGES ON VARIETY TYPES OF DOCUMENTS.pdfDIRTY BACKGROUND.pdfGRANULES OF BLACK TONER APPEAR ON FIRST PRINTED SHEET.pdf
Clean the stripper plate, toner gets built up on it & damages the fuser sleeve, if you catch it in time it won't have to replace the sleeve.
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
If the smudge appears to always be the same shape and is the same distance from the sides of the page, pull out the ITB and check it for damage.
one more hack for fuser belt marks.
Replaced the fuser sleeve, so far so good. I'll keep you updated. Thanks for the help.
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