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  1. #1
    Senior Tech 100+ Posts copytrust's Avatar
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    Ricoh MP 7001 SC 745

    Hello guys i have a Ricoh mp 7001 when you turn on the machine shows a jam on the sorter (it is a SR 841),
    then you open the door sorter and closed the jam goes away, and then the SC841 shows up!!!
    Anyone has any ideas???

  2. #2
    Senior Tech 100+ Posts
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    Re: Ricoh MP 7001 SC 745

    If you disconect sorter from machine and power it on gives you any code?

  3. #3
    Senior Tech 100+ Posts copytrust's Avatar
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    Re: Ricoh MP 7001 SC 745

    If you disconect sorter from machine and power it on gives you any code?

    No it doesnt. The machine shows the SC 745 you press the exit button and works fine, but when you press staple shows again the error!!!

  4. #4
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: Ricoh MP 7001 SC 745

    Is an SR841 not too old to be paired to a 7001? Has it always been connected to this machine?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  5. #5
    Senior Tech 100+ Posts copytrust's Avatar
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    Re: Ricoh MP 7001 SC 745

    I am not sure about that, but i have to say that the machine was working fine with this sorter until now.......

  6. #6
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: Ricoh MP 7001 SC 745

    am i m reading this right
    are you getting sc 745 or sc 841???
    ve had some staple units give me wierd stuff over the years,swapped them out but
    if it sc 745 it should be something you can check by swapping out and confirming everything is where it should be..

    Feed-Out Belt Motor Error (D373/B830)
    745 D The stack feed-out belt HP sensor does not activate within the specified time
    after the stack feed-out belt motor turns on. The 1st detection failure causes
    a jam error, and the 2nd failure causes this SC code.

  7. #7
    Retired 10,000+ Posts
    Ricoh MP 7001 SC 745

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    Re: Ricoh MP 7001 SC 745

    Quote Originally Posted by fshead View Post
    Feed-Out Belt Motor Error (D373/B830)
    745 D The stack feed-out belt HP sensor does not activate within the specified time
    after the stack feed-out belt motor turns on. The 1st detection failure causes
    a jam error, and the 2nd failure causes this SC code.
    Quote Originally Posted by copytrust View Post
    Hello guys i have a Ricoh mp 7001 when you turn on the machine shows a jam on the sorter (it is a SR 841),
    then you open the door sorter and closed the jam goes away, and then the SC841 shows up!!!
    Anyone has any ideas???
    Anytime you get a jam message on the finisher followed by an SC after you open and close the door, the SC is the actual problem.

  8. #8
    Senior Tech 100+ Posts copytrust's Avatar
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    Re: Ricoh MP 7001 SC 745

    Feed-Out Belt Motor Error (D373/B830)
    745 D The stack feed-out belt HP sensor does not activate within the specified time
    after the stack feed-out belt motor turns on. The 1st detection failure causes
    a jam error, and the 2nd failure causes this SC code.

    And yes it was the stack feed-out belt HP sensor it was broken, because the sorter was a booklet there was no optical access i had to remove a lot to see it!!!!
    Thank you all guys!!!!

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