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Thread: ricoh mp5002sp

  1. #1
    Trusted Tech 50+ Posts kopirmaster's Avatar
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    ricoh mp5002sp

    ricoh mp 5002sp .sc 819 after switching off.everyting is works very good but when you turn of the machine error 819 comes .i update the firmware and stil have the code .any help pls

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    Re: ricoh mp5002sp

    Quote Originally Posted by kopirmaster View Post
    ricoh mp 5002sp .sc 819 after switching off.everyting is works very good but when you turn of the machine error 819 comes .i update the firmware and stil have the code .any help pls
    It's probably the hard drive. To confirm, turn the machine off, unplug the hard drive, and turn the machine on. You'll probably get an address book error because the HDD is disconnected, but if the sc819 doesn't come back, it's the hard drive. You can try reformatting it once you plug it back in, but if that doesn't work, replace the hard drive.
    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

  3. #3
    Service Manager 100+ Posts Moza's Avatar
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    Re: ricoh mp5002sp

    Quote Originally Posted by kopirmaster View Post
    ricoh mp 5002sp .sc 819 after switching off.everyting is works very good but when you turn of the machine error 819 comes .i update the firmware and stil have the code .any help pls
    Im afraid SC819 is more likely to be the controller

  4. #4
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    ricoh mp5002sp

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    Re: ricoh mp5002sp

    Fatal Kernel error: Turn off SSID Log into WIM as admin, configuration SSDP inactive
    Fatal kernel error: replace controller
    Fatal kernel error: update system fw to 2.00.3 or higher

  5. #5
    Trusted Tech 50+ Posts kopirmaster's Avatar
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    Re: ricoh mp5002sp

    Quote Originally Posted by slimslob View Post
    Fatal Kernel error: Turn off SSID Log into WIM as admin, configuration SSDP inactive
    Fatal kernel error: replace controller
    Fatal kernel error: update system fw to 2.00.3 or higher
    firmware is up to date .
    hdd format dont fix the error
    ssdp inactive ,dont make changes the error is stil here

    any ideas ????

  6. #6
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    ricoh mp5002sp

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    Re: ricoh mp5002sp

    Quote Originally Posted by Moza View Post
    Im afraid SC819 is more likely to be the controller
    Quote Originally Posted by slimslob View Post
    Fatal kernel error: replace controller
    Seems to be the next step....
    NEVER ASSUME ANYTHING

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