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  1. #1
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    clear sc 542 for sp 311n ricoh

    how can i reset sc 542 on a c 312dn color printer.
    need to enter service mode to reset . how can i enter service mode?
    notes / the ricoh printer (Aficio SP C312DN) dose not have a keypad with numbers. there is a stop/start key ,job reset key,menu key, escape key , up and down key, and #enter key

  2. #2
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: clear sc 542 for sp 311n ricoh

    Hold up and down keys for a few seconds, release then press either menu or escape key. I can never remember which, I hardly work on small printers these days.

  3. #3
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    clear sc 542 for sp 311n ricoh

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    Re: clear sc 542 for sp 311n ricoh

    If you still have the original driver disk that came with the SP C311N, run the Smart Organizing Monitor program that is on it. If you do not have the disk, you can download SOM from Ricoh driver page: http://www.ricoh-usa.com/downloads/p...2/c311_2en.htm

  4. #4
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    Re: clear sc 542 for sp 311n ricoh

    Quote Originally Posted by slimslob View Post
    If you still have the original driver disk that came with the SP C311N, run the Smart Organizing Monitor program that is on it. If you do not have the disk, you can download SOM from Ricoh driver page: http://www.ricoh-usa.com/downloads/p...2/c311_2en.htm
    not resolve theproblem pless
    help me

  5. #5
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: clear sc 542 for sp 311n ricoh

    Quote Originally Posted by ali h azez View Post
    not resolve theproblem pless
    help me
    SC542 indicates a temperature problem in the fusing unit, and that error code will reoccur until the temperature problem is fixed. You may need to replace the fusing unit before that error code can be cleared.

  6. #6
    Field Supervisor 500+ Posts
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    Re: clear sc 542 for sp 311n ricoh

    Enter service mode:
    Press the “Up/Down arrow” keys together for about 5 seconds, and then press the“OK” key.

    “SYSTEMver x.xx/ 1. Service” appears on the display.

    5810 001: Fusing SC Reset

  7. #7
    Trusted Tech 50+ Posts
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    Re: clear sc 542 for sp 311n ricoh

    Quote Originally Posted by ali h azez View Post
    how can i reset sc 542 on a c 312dn color printer.
    need to enter service mode to reset . how can i enter service mode?
    notes / the ricoh printer (Aficio SP C312DN) dose not have a keypad with numbers. there is a stop/start key ,job reset key,menu key, escape key , up and down key, and #enter key
    Another (easier) way to enter service mode is to switch the machine off at the main switch, hold down the up/down arrows and re-switch the machine on while still holding down the arrow keys.

  8. #8
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    Re: clear sc 542 for sp 311n ricoh

    replace the fusing unit but notresolve the problem pless I need to enter service mode to reset
    help me

  9. #9
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: clear sc 542 for sp 311n ricoh

    Quote Originally Posted by ali h azez View Post
    replace the fusing unit but notresolve the problem pless I need to enter service mode to reset
    help me
    You were told how to, two posts above.

  10. #10
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    Re: clear sc 542 for sp 311n ricoh

    [QUOTE = slimslob؛ 454814] إذا كنت لا تزال لديها برنامج تشغيل القرص الأصلي الذي جاء مع C311N SP، قم بتشغيل برنامج سمارت تنظيم مراقبة هذا هو عليه. إذا لم يكن لديك القرص، يمكنك تحميل SOM من سائق ريكو
    Thanks
    When inter to the sp mode service - asks No
    Please help

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