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  1. #1
    Senior Tech 100+ Posts
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    MP 171 network card Problems.

    mfd network interface is faulty and flashin red led light (with or without network cable) tried remotely but no access to access codes to change the settings.

  2. #2
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: MP 171 network card Problems.

    And what have you tried so far? Are you sure it is faulty and you haven't just not setup the interface settings correctly? If you think it is faulty then you should replace the controller.

  3. #3
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: MP 171 network card Problems.

    A red light on the printer button could be the application you are printing from needs a size of paper that is not in the machine. The print job will be at least partially stored in the machine's memory, which is why the red light appears whether the network cable is plugged in or not.
    You should check that.

  4. #4
    Retired 10,000+ Posts
    MP 171 network card Problems.

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    Re: MP 171 network card Problems.

    Are you referring to the red light next to the Printer Function button on the control panel or the one next to the network connector? If it is the one next to the network connector, clear the following:
    Printer Application - SP5801-008
    Scanner Application - SP5801-009
    Web Service/Network Application - SP5801-010
    NCS - SP5801-011
    You will have to reenter all your network settings. If this does not correct the problem, then the controller board will need to be replaced.

    If it only does it when the network cable is plugged in, there is a problem with the switch that it is connected to.

  5. #5
    Service Manager 2,500+ Posts
    MP 171 network card Problems.

    sandmanmac's Avatar
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    Re: MP 171 network card Problems.

    Quote Originally Posted by tibbs View Post
    mfd network interface is faulty and flashin red led light (with or without network cable) tried remotely but no access to access codes to change the settings.
    There is no red light on the network interface. There's orange and/or green.
    If you're talking about the tiny little red led you can see inside - it always flashes red
    So how about being a little more specific as to what you are actually talking about???
    And what 'access codes' ?


    Side note: Why the tiny font. Are you shy or something?

  6. #6
    Senior Tech 100+ Posts Sashko's Avatar
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    Re: MP 171 network card Problems.

    What is model name of your device - LN (GDI) or SPF (GW)?

  7. #7
    Senior Tech 100+ Posts
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    Re: MP 171 network card Problems.

    This machine is on a ship and I can only get to it when the ship is in port. The problem is the orange light stays on, and when they send a print it does nothing. My guess is that the network controller does not work. Am not sure how to clear this in sp mode.

    Thanks

  8. #8
    Field Supervisor 500+ Posts Bantams's Avatar
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    Re: MP 171 network card Problems.

    Probably more likely its not connected to the network either the cable is broken or it just isn't plugged in the Orange light is always on the green one doesn't come on if its not connected

  9. #9
    Service Manager 1,000+ Posts
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    Re: MP 171 network card Problems.

    * and # keys held down for about 10 seconds in copy mode should clear the memory and do a soft restart!


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