RICOH Aficio MP C305 Black Toner has been Depleted

[martinco02]

Hello Guys,

Good day, we would like ask some advice regarding our new MP-C305 SPF. At first it show No Toner icon below (Black was empty) and we tried to replaced it with brandnew OEM Ricoh toner and after the loading we got the message that the toner Black has been depleted. Appreciate your inputs guys.. TIA!

PS: printer was also brand-new and after 5days of operation this scenario happened. So we spend already 15 days for the new toner arrived and still we can not use the machine.

Regards,
Martin

[Zeldaman]

Hi there!
If it´s a new machine, there must be modified pcdu´s in there. So 1. of all, take a close look on the contacts on the brb-pwb.
If there are bent contacts you can try (very carefully!!!) to rearrange them, otherwise the board has to be replaced. Also make a firmware-check.
Greetings...

[martinco02]

Hi there!
If it´s a new machine, there must be modified pcdu´s in there. So 1. of all, take a close look on the contacts on the brb-pwb.
If there are bent contacts you can try (very carefully!!!) to rearrange them, otherwise the board has to be replaced. Also make a firmware-check.
Greetings...

Hello Zeldaman,

brb-pwd can be found at the back of the machine? right? so we will just check the pins where the cables are connected. And btw what is the pcdu?
thanks a lot for your quick inputs.

[rsyarcia]

we encountered the same problem with a brand new MP C2003 and it was a broken auger inside the toner transport section.

[Zeldaman]

Hi there!
pcdu = photocondutordevelopmentunit.
The pins of the brb which have contact with the tonerbottle are visible from the front, after removing the bottles. For a real good look you have to remove the board.
Greetings...

[martinco02]

Hello there,

tried to check the contacts from brb, gear from pcu.. and everything is ok but still toner has been depleted is the message. Will check the toner transport belt. Thanks again.

[martinco02]

Hello rsyarcia,

Where did you found the toner transport section?

In my case even the Toner-Black was outside the machine the error messages still shows that the toner has been depleted, tried to restart without the toner and still the same..

[rsyarcia]

ff.jpg
Check the service manual - pages 212-213. Yo have to take out the unit at the back of the machine.

[martinco02]

May we have a copy of the service manual.. please Thank you Kabayan! :-)

[Oze]

ff.jpg
Check the service manual - pages 212-213. Yo have to take out the unit at the back of the machine.

We ran up a brand new machine last week that had the same fault and yes...it turned out to be a twisted auger and it's a hell of a job to replace in these little bastards..!!!!