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  1. #1
    Senior Tech 100+ Posts
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    can not access web image

    hi sir

    i have problem with mp5001

    all connection is done with this device and its working properly when i send job by network

    but i can not access to devise by web image monitor

    is theirs any sp mode can i do to solve this problem

  2. #2
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: can not access web image

    You can't access at all or just have a problem with the log in? Did anyone messed with the SP mode recently? Perhaps you try and print a non default SP page and compare with a healthy machine.

  3. #3
    Retired 10,000+ Posts
    can not access web image

    slimslob's Avatar
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    Re: can not access web image

    Check SP 5985-001. If it is set to 2, change it to 1.

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