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  1. #1
    Technician lukeh's Avatar
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    Mp8000 duplex scanning issue

    hi i have an issue on a mp8000 when duplex scanning a double sided image the first side scans fine but the second side comes out like this mp8000.pdf any help will do thanks

  2. #2
    Senior Tech 100+ Posts francisco's Avatar
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    Re: Mp8000 duplex scanning issue

    Quote Originally Posted by lukeh View Post
    hi i have an issue on a mp8000 when duplex scanning a double sided image the first side scans fine but the second side comes out like this mp8000.pdf any help will do thanks
    try to do it, puting original in the glass not in adf
    if the problem hapens again you have a bad DIMM in the controler

  3. #3
    Technician lukeh's Avatar
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    Re: Mp8000 duplex scanning issue

    Cool will try it tomorrow

  4. #4
    Field Supervisor 500+ Posts
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    Re: Mp8000 duplex scanning issue

    is it an ardf or single pass doc feeder? I'm thinking that this model came with single pass, if so, clean the cis of the df

  5. #5
    Senior Tech 100+ Posts
    Mp8000 duplex scanning issue


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    Re: Mp8000 duplex scanning issue

    The bar codes look like a memory DIMM issue or maybe a bad CIS.

    The light CQ looks like the large white roller springs are stuck. I've gotten similar light CQ after cleaning label gum off of the white roller, but only on one side of the page.

  6. #6
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: Mp8000 duplex scanning issue

    A quick test for the RAM would be to test with different resolutions.

    If the problem changes (worsens at higher DPI), that is a near certain indicator of funky memory.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  7. #7
    Service Manager 1,000+ Posts
    Mp8000 duplex scanning issue

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    Re: Mp8000 duplex scanning issue

    I'm pretty sure it will be the CIS, it looks almost exactly like an issue I had a few years back. If it was a memory problem I would expect the image/text itself to be wonky, but it looks complete.

  8. #8
    Technician lukeh's Avatar
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    Re: Mp8000 duplex scanning issue

    Hi all thanks for all the help it ended up being the controller

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