Aficio 2016 & Network TWAIN scanning-->SC120

[iMind]

	Quote:			Originally Posted by justfix
	I have been updatet several of Kyocera firmwares, but i have not any ideas how to do that with Ricoh, maby i not even want to know!

Don´t wanna know, so your saying you´ve been F*ckn playing around with all of us, I´ll speak on my behalf, because I was not nominated to be anybodies lawyer. It just sucks to read what you said.
nothing more to Add. just piss off...

[justfix]

	Quote:			Originally Posted by iMind
	Don´t wanna know, so your saying you´ve been F*ckn playing around with all of us, I´ll speak on my behalf, because I was not nominated to be anybodies lawyer. It just sucks to read what you said. nothing more to Add. just piss off...

Now u get me sure wrong! It's sure, that i didn't come here to play with this case i have.
All i mean for that what i wrote was: if i only have this one model of Ricoh and i don't have tools, skill, knowledge or ability to do the update, so it's waste of time, yours and mine!
Only thing that piss me off, is this case!

I hope that my poor english is reason for this mistake!

[Jomama46]

	Quote:
	Don´t wanna know, so your saying you´ve been F*ckn playing around with all of us, I´ll speak on my behalf, because I was not nominated to be anybodies lawyer. It just sucks to read what you said. nothing more to Add. just piss off...

Oh, Lord, there he goes again!

[Froota]

	Quote:			Originally Posted by justfix
	I have been updatet several of Kyocera firmwares, but i have not any ideas how to do that with Ricoh, maby i not even want to know!

Maybe....maybe not.
Are you sure you are using the correct twain driver? (maybe a strange question, but not unimportant).

Before you update the firmware on the Ricoh, you will need a flash card (also software to put it on the flashcard), and (rarara) the firmware.
The procedure isn't that simple, and i will advise you if you're not familiair with these machines, to leave it to a Ricoh tech.....

I joined copytechnet to gain information about problems that i can't solve as a field service tech. so i hope that others will help me too with some cases, just like 'justfix' need. I also joined to help people like 'justfix' or others with their problems, in howfar i can. Justfix, this forum is something for Prof. technicians, and i can understand the frustrations of others, but the reaction of them is even unprofessional. So take both your decision to react or not, but think as a pro....

[iMind]

	Quote:			Originally Posted by Froota
	Maybe....maybe not. Are you sure you are using the correct twain driver? (maybe a strange question, but not unimportant). Before you update the firmware on the Ricoh, you will need a flash card (also software to put it on the flashcard), and (rarara) the firmware. The procedure isn't that simple, and i will advise you if you're not familiair with these machines, to leave it to a Ricoh tech..... I joined copytechnet to gain information about problems that i can't solve as a field service tech. so i hope that others will help me too with some cases, just like 'justfix' need. I also joined to help people like 'justfix' or others with their problems, in howfar i can. Justfix, this forum is something for Prof. technicians, and i can understand the frustrations of others, but the reaction of them is even unprofessional. So take both your decision to react or not, but think as a pro....

Pieter, all of us here where willing to help this guy, this is not unprofessional, this is trying to help solve a problem, then the other guy says "I dont wanna know" what will you think? allas klaar...

[justfix]

	Quote:			Originally Posted by Froota
	Are you sure you are using the correct twain driver? (maybe a strange question, but not unimportant). Before you update the firmware on the Ricoh, you will need a flash card (also software to put it on the flashcard), and (rarara) the firmware. The procedure isn't that simple, and i will advise you if you're not familiair with these machines, to leave it to a Ricoh tech.....

The Network twain driver ver.3.81a for XP, it's from Ricoh Support Europe homepage.

And yes, i'm same opinion with you, if i surely don't know what to do, i leave it, even it looks very simalar as updates i have been done.

Anyway, somehow i resolve this, soon or later!
Okey, maby it's time to close this case.

Thanks for you help!

[iMind]

	Quote:			Originally Posted by justfix
	The Network twain driver ver.3.81a for XP, it's from Ricoh Support Europe homepage. And yes, i'm same opinion with you, if i surely don't know what to do, i leave it, even it looks very simalar as updates i have been done. Anyway, somehow i resolve this, soon or later! Okey, maby it's time to close this case. Thanks for you help!

this is not a firmware problem I´ve looked it up theres no firmware relatad to this SC120

[Jomama46]

Close it if you must, but we would all be interested in the resolution if you ever get it. This is a strange problem

[justfix]

	Quote:			Originally Posted by Jomama46
	Close it if you must, but we would all be interested in the resolution if you ever get it. This is a strange problem

Absolutely i let you know!

[cobiray]

You might try scanning at a different resolution (dpi). If you are scanning at a low (100 or 200 dpi) the scanner moves faster then when copying from the glass. If the motor is going bad and doesn't move fast enough at the lower resolution (higher scanner speed) it may throw the home position code. Try changing the resolution higher and then test the glass scanning. I would also reseat the connections for the scan motor and home position sensor if you haven't already done so.

You might want to check the motor for proper tension also, as the proper tension may be more critical faster scanner speed.