Plotbase error message with Ricoh 240W

[cobiray]

Check and make sure the CFG and SSL folders on the plotbase server are shared and not missing. Something tells me I've seen this before, but I think it's been awhile. I'll check some histories tomorrow to see if I can come up with anything to jog my memory.

[Michael Cain]

I have checked the sharing and the permissions and that seems to be fine.
Any information you could provide would be appreciated.

[Michael Cain]

I finally solved the problem of Internal error 0x0012.
I cleared out the job queue completely from the Plotbase job list, then shut down plotbase and restarted it and everything worked fine. Apparently one or more of the jobs in the queue was causing the problem. I have Plotbae set to delete all jobs >30 days old and the problem just started this past Monday 05.26.08. But all is well now. Thanks to all who offered their help.

[iMind]

I finally solved the problem of Internal error 0x0012.
I cleared out the job queue completely from the Plotbase job list, then shut down plotbase and restarted it and everything worked fine. Apparently one or more of the jobs in the queue was causing the problem. I have Plotbae set to delete all jobs >30 days old and the problem just started this past Monday 05.26.08. But all is well now. Thanks to all who offered their help.

Good to hear that, thanks. Maybe just restarting the plotbase server would of solved the problem, in my point of view it had something to do with windows and not file queue, but OK the problem is resolved and thats what matters, thanks once more for the feedback.

[fausto1981]

Change the data in the field or fields that contain duplicate data, remove the index or redefine the index to permit duplicate entries and try again (Internal Error 0x0012)"
"Error while putting new job in data base".

Good to know that you fixed the issue already. Plotbase gave you the answer there.