2027 HDD removal

[anthony123]

Hello, I have a 2027 that was equipped with a document server. I am selling it to a customer who will not be using this feature. I removed the HDD so I would not have to replace it if it fails. I'm getting a service code 870 (Startup without HD connection at main power on) I need to disable it. I've looked through the service tables and changed SP5967 to Document server cannot be used. Still getting error. Thanks .....Ant

[copyman20]

I think on the 2022 & 2027 machines, you have to have the HDD in. The 1022 & 1027, the HDD was an option.

[rthonpm]

Are there any other options (fax, print, scan) on the machine as well? Try SP 5-871, though I DO NOT guarantee that the machine will still work correctly after using this SP. It is a DFU setting but it overrides all HDD functions...
I'd just leave the HDD in it and let it be happy. A regular 80 GB laptop drive will replace it quite nicely if it fails...

[anthony123]

Hello, Thanks for the reply. The machine has scan print & fax. I guess I can put the drive back in. I just wanted to avoid any service calls I don't need as the machine will be under contract. I'll keep looking. Thanks....Ant

[rthonpm]

The machine needs the HDD for the optional features so you pretty much can't do without it.

[copytec]

Hy,
you must have HDD if you have scann option on machine.
Print and fax option works without HDD.

[anthony123]

Ok I put the hdd back in. No more error. I have worked on a lot of 1022/1027s but not any 2022/2027s. Thanks for the replys. Don't fix it if it's not broke. Thanks again......Ant.

[Jan Sommer]

Worst case is you have to buy a new HDD someday but that doesn't hurt unless you buy it as an official spare from Ricoh

[nmfaxman]

Buy a used EIDE 20 GB hard drive from a used computer store and make both customers happy.
If you remove the HDD you will lose duplex and sorting features.

[ZeusGT]

Buy a used EIDE 20 GB hard drive from a used computer store and make both customers happy.
If you remove the HDD you will lose duplex and sorting features.

Ditto.. just get a formatted spare HDD and save it for when the copier kills the original HDD.. That's what I've been doing.. If you don't want to absorb the cost of a new HDD then include that into your contract with the customer that they will be responsible for the HDD, but they're too cheap to try that stunt.