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Thread: MPC 2500 / 3500 Toner

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    Technician fotocom is on a distinguished road
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    MPC 2500 / 3500 Toner

    I know its not recommended......I know it shouldn't be done...I dont agree with it....BUT....
    Has anybody used non oem toner in these machines (MPC 2500), My boss has suggested using it. I dont want to go down this road but its not my decision.
    What problems could I face.
    I pressume the machine will give a 'non genuine toner error'. Is there a way of geting rid of this error?
    Has anybody any experiences? Thanks

  2. #2
    Service Manager 250+ Posts Eric1968 will become famous soon enough Eric1968's Avatar
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    I haven't got any expirience with non-oem toner, but I've heard from others that using this kind of toner is asking for trouble. Copy quality issues, toner leakage, etc.
    The money you save for using non-oem toner, you can spend on a few extra visits.

  3. #3
    Copier Psychologist 250+ Posts Kopyrtek is on a distinguished road Kopyrtek's Avatar
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    3rd party toner is always a risk.At least with OEM you can get credit on it and save yourself SOME headache.But to try on a few models or one inhouse would be worthwhile.

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    Service Manager 250+ Posts aabarnes1 is on a distinguished road
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    We've been using PPC products for a while now, these include hot rollers, pcu's and toners. The mp3500 works better for us with the non oem toner than the real deal. However if you're having problems with these boxes the here's the official rtb.
    Attached Files

  5. #5
    Techie 250+ Posts tcs04 is building a good name for himself tcs04's Avatar
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    Quote Originally Posted by fotocom View Post
    I know its not recommended......I know it shouldn't be done...I dont agree with it....BUT....
    Has anybody used non oem toner in these machines (MPC 2500), My boss has suggested using it. I dont want to go down this road but its not my decision.
    What problems could I face.
    I pressume the machine will give a 'non genuine toner error'. Is there a way of geting rid of this error?
    Has anybody any experiences? Thanks
    We apparently have some in stock and will be fitting it soon. I wonder what the customer will say when the "independent toner" warning appears? I WILL NOT be telling ANYONE that there may be a way to avoid this message!!

  6. #6
    Technician fotocom is on a distinguished road
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    indpendent toner warning

    Thanks aabarnes1. We have used ppc mp3500 toner as well without much problems. Im talking about Colour MPC 2500 toner, have you used same,and what are your experiences . If people are using this toner I presume the machine will flash an "independent toner" on the display as tcs04 eluded to.

  7. #7
    Field service tech. 50+ Posts Froota is on a distinguished road Froota's Avatar
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    Exclamation

    [
    Has anybody any experiences? Thanks[/QUOTE]

    Hey,

    We have experiences using non genuine products on the ricohs. Eric1968 has it just right. non oem toner, like katun for example, can give a lot of leakages, quality issues and most important....non satisfied customers and demotivated technicians.
    We still using it on most b/w mfp's from Ricoh, and the problems are the biggest in the 350 segment. Some, like mp173/af3025 etc, will do it fine.
    I would not recommend it for high capacity machines, for the simple reason that you can't afford it that a machine is down due to cheaper toner.

    The mpc segment is very good, certainly by the stability of the colors and processing....
    It should be unwise just to look at the prices of a toner....

  8. #8
    Service Manager 250+ Posts aabarnes1 is on a distinguished road
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    Quote Originally Posted by fotocom View Post
    Thanks aabarnes1. We have used ppc mp3500 toner as well without much problems. Im talking about Colour MPC 2500 toner, have you used same,and what are your experiences . If people are using this toner I presume the machine will flash an "independent toner" on the display as tcs04 eluded to.
    Yeah we've been using ppc toner inthe mpc's for over a year now and we don't have any problems with it. Dont go near katun- it's shite

  9. #9
    Techie 250+ Posts tcs04 is building a good name for himself tcs04's Avatar
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    Quote Originally Posted by aabarnes1 View Post
    We've been using PPC products for a while now, these include hot rollers, pcu's and toners. The mp3500 works better for us with the non oem toner than the real deal. However if you're having problems with these boxes the here's the official rtb.
    Seems the new Ricoh stuff doesn't work!!!

    The Much Maligned MP4000/5000

    See pictures!

  10. #10
    Nurse Ratched of Repair 250+ Posts KopyKat will become famous soon enough KopyKat's Avatar
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    My best advise after working on Ricoh color boxes since the NC5006 (shiver) and the lovely revolver type units ....
    Avoid non-oem toner on all COLOR products. Trust me you will be not be saving any money. A few dollars per bottle won't compare to the cost of having to flush the crap toner out, replacing the developer, sometimes the drum and let's not forget the 'face-time' at the copier, drive time and the customers frustration with quality.


    Relax! This firmware injection won't hurt...but it will take 45 minutes.

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