Ricoh 1060 scan to email Ricoh, Savin, Gestetner  |
06-26-2009
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#1 (permalink)
| | Junior Member
Join Date: Jun 2009 Location: Oklahoma
Posts: 3
Rep Power: 0  | Ricoh 1060 scan to email Hello,
I'm new to this site and I love all the support available. I've been doing this for 20 years but haven't been to a school for awhile.
I'm trying to figure out how to set up a Ricoh 1060 to scan to email and I need help.
Right now I can print and scan to file, but I'm not sure of setting for email.
PLEASE, PLEASE HELP.  | | | |
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06-26-2009
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#2 (permalink)
| | Service Mangler 1000+ Posts
Join Date: Apr 2008 Location: Fairfax, VA
Posts: 1,050
Rep Power: 14  | In the email settings there is a place for the SMTP server, put the name or IP address of the server there. Also there is a place for a username and pw, put that in. Add some addresses to the address book and fire it up.
If it doesnt work, look in the user tools for the PING command, try to PING the SMTP server.
Are they emailing locally, that is inside their own network, or outside also. Out side will probably require Relay to be turned on. | | |
__________________________ 
You never realize how cheap a professional is until after you let an amateur do it.
A+; Network +; PDI+
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06-27-2009
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#3 (permalink)
| | Nurse Ratched of Repair 250+ Posts
Join Date: Nov 2008
Posts: 364
Rep Power: 6  | | Quote: | | | | | | | | | In the email settings there is a place for the SMTP server, put the name or IP address of the server there. Also there is a place for a username and pw, put that in. Add some addresses to the address book and fire it up.
If it doesnt work, look in the user tools for the PING command, try to PING the SMTP server.
Are they emailing locally, that is inside their own network, or outside also. Out side will probably require Relay to be turned on. | | | | | Email also requires the DNS server(s) ip addresses as well. | | |
__________________________ Relax! This firmware injection won't hurt...but it will take 45 minutes.  |
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06-27-2009
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#4 (permalink)
| | Toner Turd 500+ Posts
Join Date: Sep 2008 Location: M'ssippi
Posts: 663
Rep Power: 9  | | Quote: | | | | | | | | | Email also requires the DNS server(s) ip addresses as well. | | | | | Only if you use the server name - if you put in the IP address directly, you don't need DNS, but it's not worth it.
I highly recommend you use DNS and the server name (i.e. smtp.companyname.com) in case the ISP swaps out a server. Typically they will bring both servers up on different IP addresses, change out the A record in DNS, give it a while for everybody's DNS cache to update, and shut down the old server once everything resolves to the new address. This lets them upgrade the server with absolutely zero downtime, but mail now goes to a new IP address. Works perfectly unless somebody hardcodes an IP...
When a major ISP upgrades their servers you'll suddenly have dozens or hundreds of machines that suddenly can't scan to email. | | |
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06-27-2009
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#5 (permalink)
| | Nurse Ratched of Repair 250+ Posts
Join Date: Nov 2008
Posts: 364
Rep Power: 6  | | Quote: | | | | | | | | | Only if you use the server name - if you put in the IP address directly, you don't need DNS, but it's not worth it.
I highly recommend you use DNS and the server name (i.e. smtp.companyname.com) in case the ISP swaps out a server. Typically they will bring both servers up on different IP addresses, change out the A record in DNS, give it a while for everybody's DNS cache to update, and shut down the old server once everything resolves to the new address. This lets them upgrade the server with absolutely zero downtime, but mail now goes to a new IP address. Works perfectly unless somebody hardcodes an IP...
When a major ISP upgrades their servers you'll suddenly have dozens or hundreds of machines that suddenly can't scan to email. | | | | | I'm with you on the smtp server name..learned the hard way in the beginning of the scan to email era. | | |
__________________________ Relax! This firmware injection won't hurt...but it will take 45 minutes.  |
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06-29-2009
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#6 (permalink)
| | Certified Paper Extractor 100+ Posts
Join Date: Feb 2008 Location: Dallas, TX
Posts: 134
Rep Power: 5  | I thought the SMTP info had to be installed in service mode on the 1060. SP5852 I think. | | |
__________________________ We are what we repeatedly do. Excellence, therefore,
is not an act but a habit. -Aristotle |
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06-29-2009
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#7 (permalink)
| | Senior tech 250+ Posts
Join Date: May 2008
Posts: 297
Rep Power: 5  | | Quote: | | | | | | | | | Only if you use the server name - if you put in the IP address directly, you don't need DNS, but it's not worth it.
I highly recommend you use DNS and the server name (i.e. smtp.companyname.com) in case the ISP swaps out a server. Typically they will bring both servers up on different IP addresses, change out the A record in DNS, give it a while for everybody's DNS cache to update, and shut down the old server once everything resolves to the new address. This lets them upgrade the server with absolutely zero downtime, but mail now goes to a new IP address. Works perfectly unless somebody hardcodes an IP...
When a major ISP upgrades their servers you'll suddenly have dozens or hundreds of machines that suddenly can't scan to email. | | | | | A little off topic but I have to say GREAT AVATAR!  | | |
__________________________ NEVER ASSUME ANYTHING. |
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06-29-2009
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#8 (permalink)
| | Service Mangler 1000+ Posts
Join Date: Apr 2008 Location: Fairfax, VA
Posts: 1,050
Rep Power: 14  | | Quote: | | | | | | | | | I thought the SMTP info had to be installed in service mode on the 1060. SP5852 I think. | | | | | WIM (WEB IMAGE MONITOR) is my preferred method. Much easier on the neck and back to sit at a workstation and configure, rather than leaning over a machine tapping the little kb. | | |
__________________________ 
You never realize how cheap a professional is until after you let an amateur do it.
A+; Network +; PDI+
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06-29-2009
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#9 (permalink)
| | Technician
Join Date: Jun 2009 Location: Cagayan de Oro City
Posts: 42
Rep Power: 1  | scan to email | Quote: | | | | | | | | | Hello,
I'm new to this site and I love all the support available. I've been doing this for 20 years but haven't been to a school for awhile.
I'm trying to figure out how to set up a Ricoh 1060 to scan to email and I need help.
Right now I can print and scan to file, but I'm not sure of setting for email.
PLEASE, PLEASE HELP. | | | | | This is the first step you do:
user tools-system setting-file transfer
smtp:write down the IP ADD
email add Of the Company: copier@co. email add
Set the address book every pc if you using server you set-up in 1pc and
share to every one and dont forget every user email add.  | | | |
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06-30-2009
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#10 (permalink)
| | Toner Turd 500+ Posts
Join Date: Sep 2008 Location: M'ssippi
Posts: 663
Rep Power: 9  | | Quote: | | | | | | | | | A little off topic but I have to say GREAT AVATAR!  | | | | | Off topic: Yeah, I used to have a Pic of my daughter staring into the camera on her first birthday. I'm sure you remember it - REALLY cute (my biased opinion of course) but the ball and chain objected - something about having the kids pictures on the internet and too many perverts. The "Toner Turkey" was getting on my nerves and I just happened across that... If I can find a spare 10 minutes I'll edit it so he's beating his head on a toner bottle or something.
Back On Topic: Also be aware you may also need a username and password for SMTP authentication. Ricoh also needs to get on the ball with SSL authentication, so we can use a generic gmail account when the local IT guy doesn't know/doesn't have the right info to setup on their internal server.
And (skewing slightly) Back Off Topic: Has anybody tried to setup to an IMAP4 server?
Last edited by Shadow1; 06-30-2009 at 12:48 AM..
Reason: really bad spelling
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