Sc 681 Ricoh mpc3500/4500 Ricoh, Savin, Gestetner  |
07-30-2009
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#1 (permalink)
| | Field service tech.
Join Date: Apr 2008 Location: Gent
Posts: 46
Rep Power: 4  | Sc 681 Ricoh mpc3500/4500 Hey,
Anyone familiar with this sc681 on the mpc3500?
Customer already replaced several tonercartridges but this sc still returns.
It's a communications error on the RFID receptor or on a toner cartridge.
Yesterday we replaced the RFID board, cleaned all toner end sensors and upgraded al firmware. After printing a 100 pages and executing a forced toner supply, the machine worked fine. But this morning the customer called back with the same error.
Could it be something with the chip on the toner cartridge, or some battery?
thx,
Froota | | | |
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07-31-2009
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#2 (permalink)
| | unTrusted Tech 100+ Posts
Join Date: Jan 2008 Location: Saudi
Posts: 143
Rep Power: 5  | if you are reffering the Radio Frequency ID antenna you have replace and still same... how about the harness to IOB or worst is the IOB is damage. try to check sir the IOB...
Good Luck... | | |
__________________________
fix the customer first then fix the machine... its simple and makes life more easy. |
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07-31-2009
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#3 (permalink)
| | Field service tech.
Join Date: Apr 2008 Location: Gent
Posts: 46
Rep Power: 4  | | Quote: | | | | | | | | | if you are reffering the Radio Frequency ID antenna you have replace and still same... how about the harness to IOB or worst is the IOB is damage. try to check sir the IOB...
Good Luck... | | | | | Hi,
As last possibility we checked the harness to the I/O board, because it was a little bit stuck between the frame.
At this moment the machine still works, so let us hope, otherwise we will change the I/O board to test.
thx for the reply,
Froota | | | |
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07-31-2009
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#4 (permalink)
| | Junior Member
Join Date: Aug 2008 Location: Shenzhen,Guangdong ,China
Posts: 2
Rep Power: 0  | toner chip We are a manufacturer of toner chip and toner cartridges for laser printer .
To tell you a good news,now we have worked out many new chips with almost the best quality in China,Such as Samsung SCX-4828,OKI B4500,OKI 2200,OKI 2400,OKI 4400,OKI 4600,OKI 4100DN,OKI 4300DN, Samsung ML-1640,Samsung CLP-315 and Samsung CLP-310,Samsung SCX-4300,Samsung ML-2240 printer mainboard chip, Olivette D.COPIA 300MF ,M200chip, Epson Aculaser M2000D toner chip, KyocerA TK-710/TYK-712 chip,Samsung CLP-350 ,HP Black Universal chip,HP 1600/2600,3600, Kyocera Kyocera TK-715,675,130,140,310,312,320,322,330,332 etc chip,HPC1215 chip,Lexmark C522 chip,Samsung CLP-300 chip ,Xerox C1110/Dell 1320 chip,HP 36A ,Epson 2600,HP 2020,HP 2025,HP 2035,HP 2055 ,HP P4014,HP P4015 ,Xerox DC7760 toner chip and Xerox Phaser 7760 drum chip etc... printercolorltd@gmail.com,toner.catridge.chip@gmai l.com Web:http://www.printercolorltd.com | | | |
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07-31-2009
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#5 (permalink)
| | Vacuum Cleaning Expert 500+ Posts
Join Date: Mar 2008 Location: File not found
Posts: 827
Rep Power: 12  | | Quote: | | | | | | | | | We are a manufacturer of toner chip and toner cartridges for laser printer .
To tell you a good news,now we have worked out many new chips with almost the best quality in China,Such as Samsung SCX-4828,OKI B4500,OKI 2200,OKI 2400,OKI 4400,OKI 4600,OKI 4100DN,OKI 4300DN, Samsung ML-1640,Samsung CLP-315 and Samsung CLP-310,Samsung SCX-4300,Samsung ML-2240 printer mainboard chip,Olivette D.COPIA 300MF ,M200chip,Epson Aculaser M2000D toner chip,KyocerA TK-710/TYK-712 chip,Samsung CLP-350 ,HP Black Universal chip,HP 1600/2600,3600,Kyocera Kyocera TK-715,675,130,140,310,312,320,322,330,332 etc chip,HPC1215 chip,Lexmark C522 chip,Samsung CLP-300 chip ,Xerox C1110/Dell 1320 chip,HP 36A ,Epson 2600,HP 2020,HP 2025,HP 2035,HP 2055 ,HP P4014,HP P4015 ,Xerox DC7760 toner chip and Xerox Phaser 7760 drum chip etc... printercolorltd@gmail.com,toner.catridge.chip@gmai l.com Web:http://www.printercolorltd.com | | | | | Why dont you try to sell your products to your government, offer them a good price and they´ll probably send on vacation to Tibet... for some time and give you some electrical shocks to see if you forget you sold them that crap so they would not have to pay you, hehehe . | | |
__________________________ We can all Win, but at the end we all loose. Save the greyhound |
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08-12-2009
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#6 (permalink)
| | Technician
Join Date: Oct 2008 Location: San Gwann
Posts: 27
Rep Power: 3  | Jokes apart, I am also having this problem, where the machine is saying that new toners are empty. Tried 4 toners with the same result. This is the first the time we are getting htis problem after more then two years. Any suggestions ? | | |
__________________________
Voluntary assistance can be your greatest gift once you do not degrade the recipient. |
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09-22-2009
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#7 (permalink)
| | Technician
Join Date: Mar 2009 Location: Swindon, Wiltshire
Posts: 10
Rep Power: 2  | OK, so the problem your describing here is different to the SC code above. We have had the problem where a full toner is showing as empty, the most common cause of this is the small glass tube through which the toner passes just behind the exit of the cartridge (access from the back of the machine). The glass has a light sensor which shines through the toner to check that the toner is flowing. Anyway, the glass tube can get a light toner coating which stops the sensor working properly and hence the toner is registered as empty when its not. Clean the glass tube (sorry for the lingwinded answer, its late and I cannot think straight after 5.30pm). | | | |
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09-22-2009
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#8 (permalink)
| | Technician
Join Date: Jun 2009
Posts: 13
Rep Power: 1  | Sc 681 Ricoh mpc3500/4500 Good, first you have to use original toners. Second, there is already firmware to solve this problem. But before you do the test the RFID sensor for detecting, then see if the chip cartridge. | | | |
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09-23-2009
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#9 (permalink)
| | Technician
Join Date: Oct 2008 Location: San Gwann
Posts: 27
Rep Power: 3  | SC681 0n MP-C3500 Thanks all for your support. problem was solved by replaceing Black toner supply pump. | | |
__________________________
Voluntary assistance can be your greatest gift once you do not degrade the recipient. |
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