When you say that you have a jam, are you not able to get a single copy to pass through the fuser unit?
Take the front cover of the fuser off and make sure that when you are performing the output check that all of the rollers are turning. Sometimes, by putting some pressure on one of the roller ends, you can better identify which one is making noise.


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Keep in mind some fuser noise is normal at the start / end of a job for the pressure roller release motor (if I got my model numbers straight)


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