your machine needs a tech,call him(i supouse you are an user)
there is a purplish line running all the way thru my color prints.
i tried running thru the bypass also, and get the same line. can some one please tell me how to fix this, or any suggestions much appreciated. I NEED TO RUN A FULL COLOR JOBTODAY!!!!!!THANKS SO MUCH!!!
your machine needs a tech,call him(i supouse you are an user)
Have you actually tried anything yet, if you haven't then I agree with claudio, you must be an end user.
Tell us what you have tried so far then we can take it from there.
Since purple is cyan and magenta, I think you need a transfer cleaning unit. Translation: you need a tech.
You never realize how cheap a professional is until after you let an amateur do it.
A+; Network +; PDI+
You will most likely need a tech. These lines are usually caused by faulty/dirty drum units...
Good evening Mr. digiwerks.
May I remind you of a previous post regarding your MPC2500:
http://www.copytechnet.com/forums/ri...html#post84898
LEARN the value of a service contract.
Up to my nuts in toner and loving it!
I understand why more and more people try to fix things themselves with the way the business world is trying pinch every penny to make it. But sometimes it saves more money to have a professional fix the units. Copiers and more to the point color copiers are still very exspensive to buy and you just cant throw them away and buy another one. If you try to fix them without knowing the theory behind how they work or use the incorrect method to repair them your exspensive copier might as well be a boat anchor. You will cause more damage than you had to begin with.
Thats why you don't see T.V. repairmen any more. the units have become inexspensive and the consumer would rather buy a new one than have a technitian repair it. We still need the service tech for the copiers because they hav'nt fallen the throw away rate.
Ask yourself this. Are you ready to throw away this machine? if not then it would be a good idea to haved a trained professional work on it. But if you don't care and would like to learn more about the machine and what makes it tic. the I suggest that you find a service manual somewhere and dig in.
All service techs. had to learn how to repair these machines. Either from attending manufactors schools or having on the job training at the site. But I can garentee that someone had to teach them how to fix these machines. You won't be able to learn this on this site. This is a hands on deal and without the time invested in learning, you are doomed for failure.
Thats why it costs so much for repairs. sure the units might cost 200 or 500 dollare but the knowlage cost much more. they are charging you for thier service, thier knowlage and expertese. I'm afraid that you wouldn't want a begginer learner to build your new house, or repair your plumbing. Wellt the same thing gose in the copier world. Spend the money and have a professional repair your machine. In the long run you will save money and down time.
The office personnel will be happier and the bottom line will look better and most of the time it is a tax write off for equipment repair. There is more reasons to have your machine repaired by a professional than not. Just think about this before you tear into this one and find out that you are over your head.
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