Ricoh 2022 "Please Wait"

[copyaction]

Replaced HDD and still won't come out of please wait condition
Has print scan and fax installed, but I had to disconnect the hard drive to just get it running.
Is there a fix for this?

[mikadonovan]

Try downloading the latest firmware.

[copyaction]

Unfortunately I have never done that and am not familiar with the procedure.
Is there a writeup on the procedure and what hardware might be required?
thanks

[Polo-022]

Replace Controller PWB and Dimm's.

[category_five]

Push on the Ricoh logo of the fax unit's battery daughter board.

[tonerhead]

That is an older model, if I remember right you need the pcmcia memory card to update that one. You first load the Ricoh utility for the card on your pc, the utility is a purchase from Ricoh. Once you have the utility, download the firmware and utility puts it on pcmcia card. Machine off....stick in card in controller....turn on....follow prompts on screen.

[FASTSTI]

Replaced HDD and still won't come out of please wait condition
Has print scan and fax installed, but I had to disconnect the hard drive to just get it running.
Is there a fix for this?

Did you remove the fax option and try?

[copyaction]

Did you remove the fax option and try?

I think you might be on to something because they called back today and said the fax stopped working.

[FASTSTI]

I think you might be on to something because they called back today and said the fax stopped working.

I had a similar problem at loreal, it turned out to be the fax board was no good so I ordered a repaired one from the R&R list problem has been solved since then.