MP6000SP "Wait Please" - Help needed.

[nobody-here]

Dear friends,

I have a MP6000 SP with a strange problem.
Sometimes, this machine remain locked with screen in "Wait Please"
It happens without any reason, even on first start or with machine on.

If turn off then on machine will be unlocked, but after some times the problem suddenly appear again.

SC History shows error 991 repeated many times.
Firmware updated, HDD formatted.

Any other clue???

Thank you very much, for your help.

Vincenzo

[Eric1968]

Looks like a bad HDD.

[NodXygen]

Hello my colleague had the same problem, replaced the HDD, and the problem was solved...

[slot]

I had a mp7500on a site with only 215v not240 it kept not powering up worth checking the supply it maybe a cheap fix

[nobody-here]

Hello my colleague had the same problem, replaced the HDD, and the problem was solved...

Thanks,

these problem was known for 2022 series, and HDD was the trouble.
But did you solved changing HDD also for MP6000?
Do you think about HDD with some bad tracks?

Thanks for info's

I'll check also power supply.

Vincenzo

[stephend]

Test the voltage on the wall.
Disconnect HDD and test the machine for functionality.
90% you have a bad HDD