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Thread: Alternate supplier of spare parts

  1. #1
    Senior Tech 100+ Posts Prodigal Son is building a good name for himself
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    Alternate supplier of spare parts

    Hey everyone,

    We are, just as any retailer, quite depending on our supplier to be able to deliver spare parts, to a resonable price and preferably on time. Our supplier is not very good at either of those three. Many articles has never been in stock, the price is unresonable and delivery time is usually weeks except for maybe comsumables and PM parts. Anything other than that causes trouble.

    Therefore we are now looking for an alternate supplier. If any of you, or if you have any contacts that are able and willing, would you help me out? Out of the country isn't a problem, as I said we're already waiting weeks for parts and I don't think it could be any worse than that. Thanks a lot!
    Peace sells, but who's buying?

  2. #2
    Junior Member firmwareislost is on a distinguished road
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    Wink supplier

    Hi,

    We work with KATUN.

    Quick delivery,correct and prices are good.

    Katun.com

    Marc

  3. #3
    Senior Tech 100+ Posts Prodigal Son is building a good name for himself
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    Yeah I've heard of them. I even called them but they said they didn't have parts for the MPC series machines and that's about 90% of my market... that was a while back though, things might have changed. I'll check them out again, thanks!
    Peace sells, but who's buying?

  4. #4
    Service Mangler 1000+ Posts Jomama46 is building a good name for himself Jomama46's Avatar
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    You never realize how cheap a professional is until after you let an amateur do it.
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    Senior Tech 100+ Posts Prodigal Son is building a good name for himself
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    Thanks mate!
    Peace sells, but who's buying?

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    Field Supervisor 1000+ Posts manuals4you has a spectacular aura about manuals4you has a spectacular aura about manuals4you's Avatar
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    And speaking of Katun, they have an excellent online copier-printer-fax-duplicator cross reference list which I find indispensable. Here is the link:

    Katun Corporation - World Wide Equivalency Lists

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  7. #7
    Senior Tech 100+ Posts Prodigal Son is building a good name for himself
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    Quote Originally Posted by manuals4you View Post
    And speaking of Katun, they have an excellent online copier-printer-fax-duplicator cross reference list which I find indispensable. Here is the link:

    Katun Corporation - World Wide Equivalency Lists

    HtH
    Paul@justmanuals.com
    Yeah that was a great list... Goes into favorites!
    Peace sells, but who's buying?

  8. #8
    Service Manager 250+ Posts rthonpm is building a good name for himself rthonpm's Avatar
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    Be very careful putting non-OEM parts in any Ricoh colour box: you may end up spending a few hundred Kroner more to fix the damage they can do to those machines.

    For rollers and all your probably okay, but for any process control parts (toner, drums, developer, anything) if it's not OEM Ricoh, be very leery of it.

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    Senior Tech 100+ Posts Prodigal Son is building a good name for himself
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    Quote Originally Posted by rthonpm View Post
    Be very careful putting non-OEM parts in any Ricoh colour box: you may end up spending a few hundred Kroner more to fix the damage they can do to those machines.

    For rollers and all your probably okay, but for any process control parts (toner, drums, developer, anything) if it's not OEM Ricoh, be very leery of it.
    Yeah I'm aware of that... actually, I was hoping for an alternate supplier of OEM parts, but they seem to be quite few... if there even is one.
    Peace sells, but who's buying?

  10. #10
    Senior Tech 100+ Posts Prodigal Son is building a good name for himself
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    I'm bumping this one.

    I'm looking for a supplier of OEM parts, mainly for the MPC series machines. If anyone want to make longterm easy money give me a shout. You might be a Ricoh retailer that can pass on parts from your dealer, or you might have a contact with a dealer that I could talk to. I don't care, I just want my parts!

    Reason being our supplier is obviously very expensive, and some of our service contracts are less profitable = bad deal.
    Peace sells, but who's buying?

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