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Thread: Savin 8016

  1. #1
    Junior Member Jabilo is on a distinguished road
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    Savin 8016

    I am the new Network guy at my company. I was wondering if there is a way to reset the web image monitor password on the above machine? When the old network guy left he left no usernames and passwords for the printers. I have tried the username admin and password as the password it did not work.


    Thanks in advance!

  2. #2
    Junior Member Jabilo is on a distinguished road
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    Wow

    Ok after reading the 7 page post on the password change I will retract my question and ask this one.

    Does the NVRam(hope that is correct spelling) chip have to be changed on this model or can I call my local tech to come do his magic to this machine?

  3. #3
    Repair God? not quite 100+ Posts fireater is an unknown quantity at this point fireater's Avatar
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    why not just wait and ask your tech to change it next service call? he will prolly want to charge you a callout fee just to come and change the password for you but if he is allready there fixing the machine im sure he will do it for free for you i know i would


    that being said BUT DONT DO THIS UNLESS YOU KNOW WHAT YOU ARE DOING.....
    service mode *107 clr

    5828
    * Network Setting
    5828 74* Delete Password
    Deletes the NCS (Network Control Service) password. Sets the Telnet, WSM (Web

    Status Monitor), and remote ROM update passwords to NULL (empty)
    I fix copiers ...Well Sorta

  4. #4
    Junior Member Jabilo is on a distinguished road
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    Thanks

    Well I called my Tech yesterday and he told me the only way to change the password was to change the NVRam(again I hope that is correct) and reprogram the machine. He said that would take hours to do and of course that would be billable. I do not mind paying for the service but it sounds like my tech is trying to charge me for something that is not needed.


    Thanks for the help I will be calling another Tech today and see what he says.

  5. #5
    Service Manager 250+ Posts Eric1968 will become famous soon enough Eric1968's Avatar
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    Have you tried to login as supervisor (no password)? If the supervisor login still works you can change the admin password without replacing the NVRAM or going into service mode.

    @ fireater
    Thanks for telling an enduser how to enter the service mode! (I think you must know this is not a good idea telling endusers this information).

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