I am the new Network guy at my company. I was wondering if there is a way to reset the web image monitor password on the above machine? When the old network guy left he left no usernames and passwords for the printers. I have tried the username admin and password as the password it did not work.
why not just wait and ask your tech to change it next service call? he will prolly want to charge you a callout fee just to come and change the password for you but if he is allready there fixing the machine im sure he will do it for free for you i know i would
that being said BUT DONT DO THIS UNLESS YOU KNOW WHAT YOU ARE DOING.....
service mode *107 clr
5828
* Network Setting 5828 74* Delete Password Deletes the NCS (Network Control Service) password. Sets the Telnet, WSM (Web
Status Monitor), and remote ROM update passwords to NULL (empty)
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I fix copiers ...Well Sorta
Well I called my Tech yesterday and he told me the only way to change the password was to change the NVRam(again I hope that is correct) and reprogram the machine. He said that would take hours to do and of course that would be billable. I do not mind paying for the service but it sounds like my tech is trying to charge me for something that is not needed.
Thanks for the help I will be calling another Tech today and see what he says.
Have you tried to login as supervisor (no password)? If the supervisor login still works you can change the admin password without replacing the NVRAM or going into service mode.
@ fireater
Thanks for telling an enduser how to enter the service mode! (I think you must know this is not a good idea telling endusers this information).
(I think you must know this is not a good idea telling endusers this information).
Linear Mode
