MPC2050 not connected to network

[Ltd]

Customer had Novell server had a bridge between server and printers, 2 HP printers worked w/o problem. 1 Canon MFP cannot connected to server due to IP problem, my new Mpc2050 just delivered today had same problem as Canon, cannot ping from local network to Ricoh
Customer using IP started with first numbers 169.xxx.xxx.xxx for Ricoh copier, It didnot connect to network.
Is there any settings at Ricoh to make it accept Ip starting 169.

[unisys12]

No. If the address is good/available, it should work.

- Are the HP's connected to the network through the same bridge?

- Have you checked their IP settings? You might find the missing info on their config sheets.

- Be careful with 169 addresses. If the second octet is 254 (169.254.0.0) then that is your problem. This class is reserved for local link communication. Here is a paste from an article I found on the subject...

169.254.0.0/16 - This is the "link local" block. It is allocated for
communication between hosts on a single link. Hosts obtain these
addresses by auto-configuration, such as when a DHCP server may not
be found.

[Ltd]

	Quote:			Originally Posted by unisys12
	No. If the address is good/available, it should work. - Are the HP's connected to the network through the same bridge? - Have you checked their IP settings? You might find the missing info on their config sheets. - Be careful with 169 addresses. If the second octet is 254 (169.254.0.0) then that is your problem. This class is reserved for local link communication. Here is a paste from an article I found on the subject... 169.254.0.0/16 - This is the "link local" block. It is allocated for communication between hosts on a single link. Hosts obtain these addresses by auto-configuration, such as when a DHCP server may not be found.

Yes, the HP's connected to the same bridge, 2nd octet is not 254.

[Patish]

Try switch coper's "network speed" to 10.
It would be reasonable connect laptop instead coper. Turn on DHCP and check your IP. You could print HP's configuration page and look at net parameters.

[Ltd]

	Quote:			Originally Posted by Patish
	Try switch coper's "network speed" to 10. It would be reasonable connect laptop instead coper. Turn on DHCP and check your IP. You could print HP's configuration page and look at net parameters.

We did slow down speed to 10, did subnet, gateway like The HP's but somehow Ricoh not talking to network.

[unisys12]

	Quote:			Originally Posted by Ltd
	We did slow down speed to 10, did subnet, gateway like The HP's but somehow Ricoh not talking to network.

Sounds like you need to do a packet capture. That's possible the only way your going to find out what really going on. Here's a thread I started awhile back that will get you started, if you've never performed one before.

http://www.copytechnet.com/forums/co...reference.html