Maybe the side guides in the cassette are broken and the paper is therefore off center. Try using the bypass to feed the paper. If it works OK in the bypass then the cassette is at fault. If it fails in the bypass, it is either a setting in the program or the firmware in the machine needs a touch.
When you make a copy, is the image off center too? If so, see above. If not, the problem is in the program, i.e. wrong selection.


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