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Service Manager
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ricoh 3245c jams in fuser
i have an 3245c that jams mostly in the fuser unit especialy when i do full colour multi prints and double sided. when it does jam it jams within the belt and the fuser stripper fingers.tends to make a paper fan. all springs are attached and stripper fingers are in place.
i have ordered a new fuser belt as it is grazed against the thermostat, new stripper fingers and springs are on order. macine has done about 300k. am only trying to order what i really really need to fix this jamming problem. is there anything else that i can try or adjusting to sort this out?
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Senior tech
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Increasing your lead edge margin (void area) will help in addition to those new parts.
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Service Manager
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There is a cleaning roller and an oil supply roller you could clean and replace them, also what's the press roller like? I hhad exactly the same thing withhe the tthermostatt housing catching the belt and causing a line in full colour mode lastt week!
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Service Manager
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i think the tension of the springs on the stripper fingers wer not strong. i had this problme before with the thermostat casing catching the belt to rip and last time i replaced the belt with the fuser stripper fingers with new springs and the new springs had more tension.
oil suplly roller and the cleaning roller are on order as i forgot to mention before. and also increasing the lead edge will be another solution if none of these work.
press roller seems ok
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Service Manager
100+ Posts
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after replacing these parts jamming still occured in the fuser unit mostly when i did double sided full colour. everytime time it jammed, paper was wrapping abit around the hotroller just under the fusing belt catching it underneath the claws on the hotroller.
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Junior Member
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are you sure the paper is the right kind a multipurpose can have anti bleed chemicals for use with inkjet printers this chemical reacts weird with ricoh fuser oil and cause these kind of problems try with a good color laser printer paper.
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