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Thread: mpc 4500 full colour jam

  1. #1
    Service Manager 100+ Posts ash_572 is on a distinguished road
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    mpc 4500 full colour jam

    when a customer is printing a full colour a4 or a3 it sticks to the hotroller and wraps around it causing it to jam. machine had done a fair amount of prints. will it need a new hotroller?? a pm has not been done to this machine yet. but what exactly can it be?

    i know increasing the lead edge can make a difference which i have done but i shoudnt have to do that.

  2. #2
    Toner Turd 500+ Posts Shadow1 is on a distinguished road Shadow1's Avatar
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    How many clicks are on the fuser components?

    I'd start with rebuilding the fuser, even if it's not time for a PM yet. These fusers typically run great then die as the hot roller / pressure rollers get soft, even if the belt is not terribly worn.
    No trees were killed to bring you this message, however, a large number of electrons may have been inconvenienced.

  3. #3
    NOT a Service Manager. 500+ Posts TonerMunkeh will become famous soon enough TonerMunkeh's Avatar
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    A worn oil supply roller is always a good cause for this too. I normally check them on EM and replace them if they look a bit dry, cleaning roller included. That way the belts and rollers do seem to last a lot longer.
    Up to my nuts in toner and loving it!

  4. #4
    Service Manager 250+ Posts zyqwiz is building a good name for himself zyqwiz's Avatar
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    For a start off, it uses a belt so you obviously haven't even looked at the fuser properly yet.

    The fuser life is 160k.

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