Ricoh Login

[kopykid]

We were a Ricoh dealer until some ding dong decided one day to axe most of the dealers in Canada and go direct. Next thing you know IKON comes blazing into town and takes over the remaining Savin dealership as well as a couple others. Funny thing IKON became the only Ricoh dealer in the area after that. Ricoh Direct was only around for their national accounts and that was it. We are now an indy and do mostly Ricoh refurbs. My service manager, who came from IKON, still had his login up until about two years ago when IKON did their big restructuring and massive layoffs. We really haven't suffered without the TSC help. We have survived by joining sites like this and collaborating with the other techs out there. They are a wealth of knowledge and in my opinion can give better support and help than the TSC site ever did. We still have sources for firmware and parts though. The great thing about being an indy is we can usually go in a lot cheaper than the big guns and steal the deals from them.

[Scott_Lewis]

Does anyone have a Ricoh login to TSC website?

Yup, sure do.

[techman3826]

Kopykid, couldn't agree more about the massive resource avail here. I was in despartion and was foolish in thinking someone would actually give me a login.

[cobiray]

People will help if you have a specific problem. (At least try, anyway.)

[iMind]

People will help if you have a specific problem. (At least try, anyway.)

you havent gained a login but you shure gained all possible help, count on us man, that´s why we here to help and seek help if necessary

[cobiray]

I know the feeling. We dropped KM a few months ago, but we still have to maintain the equipment in the field. I know the feeling of helplessness when it happens.

Besides, I'm sure I'm not the only one who's ever been asked to work on something he'd never seen before.