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Thread: User Codes Deleted!!

  1. #1
    heightsmail
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    User Codes Deleted!!

    Hello all,

    Thank you for the opportunity to ask questions. I am a small business owner. It is really great to find places like this to ask questions and get real help!

    I purchased a Ricoh 3800c MF copier from an auction. The machine works great. I was in the process of cleaning it and clearing information that was previously stored. I mistakenly erased all the user codes. When the machine reset itself, the user code screen came up and now I can not get into the machine at all.

    There must be some hard coded technician or maintenance code I could put in. Does any one have any ideas?

    Thank you so much for your help!
    Chip

  2. #2
    Service Mangler 1000+ Posts Jomama46 is building a good name for himself Jomama46's Avatar
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    Try, User tools>system settings> key operator tools> user codes> Off.

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  3. #3
    heightsmail
    Guest

    Yep! Thank you.

    That was it. Thank you so much!

  4. #4
    Service Mangler 1000+ Posts Jomama46 is building a good name for himself Jomama46's Avatar
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    glad to help

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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