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  1. #1
    Technician
    Join Date
    Mar 2015
    Posts
    11
    Rep Power
    6

    ADD TONER ' RICOH 1055

    Hello all!

    we have a ricoh 1055 machine , upon turning it on we see an error which shows paper jam on B2 ( there is nothing) and after re closing the door of the machine it goes away - after a while it shows add toner error , the motor for the toner works and it actually adds toner to the machine but the error does not go away and no matter how many times I open and close the front door it still shows that the toner is loading - just when I disconnect the cable for the sensor , after some sec the error goes away - I will be able to print like 500 pages and so but as no toner is going any more to the machine it starts fading away the print - then again after connecting the cable it happens the same.

    I have talked and showed the machine to some technician but no solution yet , I will really appreciate any help

    Regards


  2. #2
    Field Supervisor 500+ Posts
    ADD TONER ' RICOH 1055

    totoro's Avatar
    Join Date
    Apr 2008
    Posts
    531
    Rep Power
    27

    Re: ADD TONER ' RICOH 1055

    It seems that you have already answered your own question. If you can " disconnect the cable to the sensor " and run it and have the problem when you reconnect it. Have you tried replacing the sensor that you are disconnecting?

    Totoro

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