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  1. #1
    Service Manager 2,500+ Posts
    MP C3500 LanFax memory

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    MP C3500 LanFax memory

    I had an inquiry by one of my customers today about whether there were any settings or tricks for increasing the capacity when LanFaxing.
    It's a small law office, and from time to time they apparently merge several documents together to fax to a Government office, and sometimes the document becomes more than 100 pages and maybe 4-5Mb.
    For those that may feel the need to suggest email. DUH! - it's not allowable for their type of transaction. FAX only.
    I'm not sure of exactly what happens, but I think that the memory simply fills up during the job and it gets dumped with an transmission error.
    It's not a big deal to them, but I was asked it about it, and it got me a bit curious too.


    Thanks!


  2. #2
    Service Manager 1,000+ Posts
    MP C3500 LanFax memory

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    Re: MP C3500 LanFax memory

    Set the IP port of the driver to LPR with the queue name as lp lowercase.
    Makes the job spool through the HDD and bypasses the memory.

    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

  3. #3
    Service Manager 2,500+ Posts
    MP C3500 LanFax memory

    sandmanmac's Avatar
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    Re: MP C3500 LanFax memory

    Quote Originally Posted by nmfaxman View Post
    Set the IP port of the driver to LPR with the queue name as lp lowercase.
    Makes the job spool through the HDD and bypasses the memory.
    Very interesting!
    Thanks NM!
    Should I just start just setting the port to LPR at installs
    I had never had an issue in the past until recently I also had a couple of 'non print' issues that were resolved by changing the port setting to LPR.
    I'm certainly no IT expert, but I've learned a ton from those of you here that are, and from my own trial and failure . Is LPR generally considered a more reliable port than RAW?


  4. #4
    Service Manager 1,000+ Posts
    MP C3500 LanFax memory

    nmfaxman's Avatar
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    Re: MP C3500 LanFax memory

    All print drivers need to be sent to LPR.
    If you see SC991 codes, the drivers are set to go to memory.
    HP uses RAW, because they are page printers.
    All copiers are document printers. This allows duplexing and sorting.
    Pull the HDDs from a copier and duplexing/ sorting are disabled.
    I set LPR at all my installs for both printing and lanfax.

    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

  5. #5
    Retired 5,000+ Posts slimslob's Avatar
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    Re: MP C3500 LanFax memory

    C\heck the FAX FCU board. If the memory card socket is empty, the machine does not have the FAX memory option installed. Adding the memory option will increase the FAX page memory size from 8MB the 16MB and SAF memory size from 4MB to 28MB.


  6. #6
    Service Manager 1,000+ Posts rthonpm's Avatar
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    Re: MP C3500 LanFax memory

    Quote Originally Posted by sandmanmac View Post
    Very interesting!
    Thanks NM!
    Should I just start just setting the port to LPR at installs
    I had never had an issue in the past until recently I also had a couple of 'non print' issues that were resolved by changing the port setting to LPR.
    I'm certainly no IT expert, but I've learned a ton from those of you here that are, and from my own trial and failure . Is LPR generally considered a more reliable port than RAW?
    It used to be that Ricoh always recommended using LPR for printing to their devices, it's been years since I took Core Basics though, and most of the old timers that were teaching then are probably gone now. For my last few major Windows server installs, I went as far as installing the LPR Port Monitor feature, which allows the server to create LPR queues instead of TCP/IP. When you add a printer, you put in the IP, and then append it with the LPR queue name. Printing and even spooling have sped up, even with HP's and other manufacturers.

    The advantage is partially because LPR is sending the job to the MFP in its native format, since LPR, or rather LPD, is the native printing format for Unix based systems. Ricoh uses a Unix variant as the embedded OS in their machines so I'm guessing that there's less processing that has to be done on the back end.

    Probably 90% of my business now is on the IT side of the house, but i still offer print service to customers for Ricoh and HP equipment.


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