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  1. #1
    Senior Tech 100+ Posts
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    MP 171 No Access

    I have a MP 171 that we can't get into because at the very beginning it ask you for a user name and password. You cant even make copies, change the ip address, anything! And we can't get into the web image monitor, even as a supervisor. We have tried literally every username/password combination we can think of. I did a memory clear, SP-5-801 and it still didn't work. Any ideas?!


  2. #2
    Field Supervisor 1,000+ Posts Debs1964's Avatar
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    Re: MP 171 No Access

    Someone has set user authentication to something like Windows authentication, you need to turn authentication off.
    If you can get into user tools, it's in system settings, admin tools

    There are 10 types of people in this world, those who understand binary maths and those who don't

  3. #3
    Senior Tech 100+ Posts
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    Re: MP 171 No Access

    Quote Originally Posted by Debs1964 View Post
    Someone has set user authentication to something like Windows authentication, you need to turn authentication off.
    If you can get into user tools, it's in system settings, admin tools
    Agree...but i can't even get into system settings without the credentials


  4. #4
    Technician lukeh's Avatar
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    Re: MP 171 No Access

    Maybe try telneting into the machine

    Sent from my GT-P5220 using Tapatalk


  5. #5
    Retired 5,000+ Posts slimslob's Avatar
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    Re: MP 171 No Access

    There are numerous threads on resetting the admin and passwords.


  6. #6
    Service Manager 1,000+ Posts
    MP 171 No Access

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    Re: MP 171 No Access

    And others on how to decode the NVram data. One member even designed a compiler program to read it.

    Google be your friend, and it doesn't get tired of answering the same question over, and over. and over.............

    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

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