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  1. #1
    Technician swcopiadoras's Avatar
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    User code enabled . User "No name" automaticaly registered on the address book

    Hi !

    Anybody ever seen something like that on Ricoh MP 201 SPF with user code enabled for copy and printer. On the address book appears users named "no name" with codes registered and these users have jobs accounted for them. They appeard automaticaly on address book , no one insert this users there. is it some bug on MFP ?


    no name.jpg


  2. #2
    Field Service Engineer 1,000+ Posts
    User code enabled . User "No name" automaticaly registered on the address book

    copier tech's Avatar
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    Re: User code enabled . User "No name" automaticaly registered on the address book

    It will be the customer adding a user but not knowing what they're doing!

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
    Senior Tech 100+ Posts Choro1dal's Avatar
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    Re: User code enabled . User "No name" automaticaly registered on the address book

    Quote Originally Posted by copier tech View Post
    It will be the customer adding a user but not knowing what they're doing!
    Copier Tech is right.

    Deselecting the 'PC Control' option within User Tools> System Settings>Admin Tools>User Authentication Management will prevent users from automatically adding User Codes to the device's address book when submitting print jobs.,,


  4. #4
    Retired 5,000+ Posts slimslob's Avatar
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    Re: User code enabled . User "No name" automaticaly registered on the address book

    My guess is that you have people who do not want to be charged for their usage. If no one has changed the admin password from the default, then just about anyone can add users from both the control panel and WIM. If they do not enter a name, the machine will automatically insert "No Name" on reports.

    Check the address book and see if these entries might have the Display Name entered but not the name.


  5. #5
    Technician lukeh's Avatar
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    Re: User code enabled . User "No name" automaticaly registered on the address book

    Has the hard drive eva crashed on the machine ?

    Sent from my GT-P5220 using Tapatalk


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