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  1. #1
    Senior Tech 100+ Posts 1stcavvet's Avatar
    Join Date
    Apr 2015
    Sterling Heights, Michigan
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    Ricoh SP C311 sc542

    I need to reset this error code. tried holding down up and down arrows for 5 sec then press enter/# key. Can't get in. I seem to remember there was something weird about this machine I had this problem about a year and a half ago. The other entry I found was hold down the escape and the online keys while you turn it on, there is no online key. I have to be missing something,anyone got a way in ??? Maybe a key on the keyboard is failing. HELP thank you

  2. #2
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Bakersfield, CA
    Rep Power

    Re: Ricoh SP C311 sc542

    This model uses SOM (Smart Organizing Monitor). It is on the driver disk or you can download it from Ricoh. You obviously do not have a service manual or you have known this. Either that or you did not take the time to read it.


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