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  1. #1
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    @Remote setup on 3510DN

    I have a customer asking if it's possible to set up @remote on their 3510DN. I thought setting up @remote was possible on almost every machine model in Ricoh's fleet, I must be wrong though since I don't see any setting to enable it in either the SP modes or the WIM.


  2. #2
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    Re: @Remote setup on 3510DN

    Quote Originally Posted by Stormhammer View Post
    I have a customer asking if it's possible to set up @remote on their 3510DN. I thought setting up @remote was possible on almost every machine model in Ricoh's fleet, I must be wrong though since I don't see any setting to enable it in either the SP modes or the WIM.
    Hi

    @Remote is no available for this machine. Sorry.


  3. #3
    Retired 5,000+ Posts slimslob's Avatar
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    Re: @Remote setup on 3510DN

    Quote Originally Posted by Stormhammer View Post
    I have a customer asking if it's possible to set up @remote on their 3510DN. I thought setting up @remote was possible on almost every machine model in Ricoh's fleet, I must be wrong though since I don't see any setting to enable it in either the SP modes or the WIM.
    As far as I know, only machines with either the GW or GW+ controller have embedded @remote. One quick check is whether it uses SD card firmware update. Even if it does not support embedded, it might still work with RC Gate Appliance or @Remote Office appliance.


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