Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    92
    Rep Power
    0

    RICOH MP C5504SP - Fax features is not working

    Hi, cannot access the Fax Features, the following message appears on the screen "Remote machine registration is incorrect, contact the administrator".
    Noted that I've installed the Interface Unit Type M19, the Extended USB board Type M19, the Fax Unit Type M20, the Fax Memory unit Type M19 (64MB), the XPS Direct Print Type M19, the G3 interface Unit Type M20 and the Fax option Type M20.
    Please advice.
    Thanks.


  2. #2
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
    Join Date
    Dec 2009
    Location
    Iowa
    Posts
    3,748
    Rep Power
    79

    Re: RICOH MP C5504SP - Fax features is not working

    I might be wrong, and if so I apologize, but it sounds like you may need to do some housekeeping in the user tools address book. That's where the remote machine registrations are at.


  3. #3
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    6,883
    Rep Power
    148

    Re: RICOH MP C5504SP - Fax features is not working

    Does one of the M20 units happen to be the Fax Connection Unit Type M20? If so, either the remote unit is not yet configured or not connected. See installation in the service manual for Fax Connection Unit Type M20.


  4. #4
    Trusted Tech 50+ Posts
    Join Date
    May 2012
    Location
    port-louis
    Posts
    92
    Rep Power
    0

    Re: RICOH MP C5504SP - Fax features is not working

    Quote Originally Posted by slimslob View Post
    Does one of the M20 units happen to be the Fax Connection Unit Type M20? If so, either the remote unit is not yet configured or not connected. See installation in the service manual for Fax Connection Unit Type M20.
    Apologies for the late reply.
    Indeed I forgot to switch on the battery jumper on the fax unit. Now the Fax option is working properly
    Thanks for your advice.
    Much appreciated.


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here