I have a Ricoh c2504 that on one laptop, when you send a print job to the machine and you ask for multiple sets the machine will only print one set then will error out. So, if you have a 5 page document and you want 5 sets, when you send the job only one 5 page set will print and the other 4 will error and can't be printed at the machine. You have to delete the job for printing to even continue for other users.
I know this is an issue specifically with the users laptop. I know there has to be a setting in the laptop that is causing this because it does not happen with the other PC's. Does anyone have any idea as to what could be causing this? The laptop is a Toshiba running Windows 10. I tried using the following drivers: The Ricoh MP C2504 PCL5 and the Ricoh MP Class Driver.
Thanks
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