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  1. #1
    Technician Vladika's Avatar
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    Ricoh Aficio MP 4000

    webcam-toy-photo1.jpgwebcam-toy-photo2.jpgHello,


    I have a problem when copying in the ARDF in the portrait, the text at the bottom of the paper, or can not see or be seen half

    Last edited by Vladika; 01-15-2017 at 06:41 PM.

  2. #2
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Ricoh Aficio MP 4000

    Most likely you have manually selected the paper tray and do not have the original oriented the same direction as the paper in the selected tray. When you nanually select the paper source, auto rotate image is off.


  3. #3
    Technician Vladika's Avatar
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    Re: Ricoh Aficio MP 4000

    The same happens to me when I bet that automatically selects the tray


  4. #4
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: Ricoh Aficio MP 4000

    One of the original width sensors in the ADF may have failed and it's misdetecting the paper size. Check them in ADF input check.

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  5. #5
    Senior Tech 250+ Posts Elmo's Avatar
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    Re: Ricoh Aficio MP 4000

    Do you have the problem when copying from the glass

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  6. #6
    Technician Vladika's Avatar
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    Re: Ricoh Aficio MP 4000

    Sometimes, but not on every copy

    With the ADF, when I put more paper, and on the landscape copy all ok, but the portrait does not


  7. #7
    Senior Tech 250+ Posts Elmo's Avatar
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    Re: Ricoh Aficio MP 4000

    Have you done the basics (clean optics,clean lazer glass)
    if you run a test print in sp mode do you get the same fault

    if you use a black pen to write in the area what result do you get

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  8. #8
    Technician Vladika's Avatar
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    Re: Ricoh Aficio MP 4000

    I cleaned dustproff glass and optics, laser glass did not touch. When you print the list of counters, everything is seen as it has no problem. And when I put the test print page to copy on the glass, missing me at the top and bottom sheet. I've given people on a piece of paper to sign (in blue ballpoint were signed), and that I put in the ADF to copy the portrait, when the copy came out almost nothing has been seen. I asked two pictures at the beginning of the above, perhaps you can see.


    I cleaned the dustproof glass, a copy is then improved, but not completely


    A copy of such copy remains quite good, but when we are certain signatures in the bottom of the paper, that's my problem, because you can not see the whole


  9. #9
    Senior Tech 250+ Posts Elmo's Avatar
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    Re: Ricoh Aficio MP 4000

    if you use the manual adjust and darken the copy do you get a complete image

    if printed pages are good the fault is most likely within the optics
    check all mirrors and lamp are clean
    check all mirrors are sitting in holders correctly
    clean the white reference strip on the under side of the glass


    (on every service visit it is advisable to clean the laser glass)

    I Used To Live To Fix Things Now i Fix Things To Live

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